Since I'm also in NYC, can you name the Bike Repair Shop that did your fixes? Thanks!
Eriberto at Victors on Broadway does eBike work.
Might be cheaper for them to take the chargeback hit than hire staff to handle the issues in a timely manner.
Perfect, great info to keep for my new ebike (not Eahora)
), and ebike/bike in general, owner since it looked like a good bike with most of the fixings my research told me I wanted for the price. I got the am100 plus for the rest of the family since they don't seem to have as good a taste in bikes as i thought. Those haven't arrived yet.
Found this site as an example.
If things stay this way i'm planning to return all 4 bikes despite how much i don't want to do so, mainly because of extra wait time and the fact that i genuinely like my bike.
I know a guy that had a battery issue and discovered they did not connect the negative wire inside the case. You could try taking the battery apart and see if that is the same issue you are having. I'm hoping they become responsive again this week. You are not a lone. Most people that received bikes recently are dealing with issues too.Hello everyone, I'm a new X7 plus(!
Unfortunately my bike arrived with a problem...
Assembled it with little issues besides garbage instructions and a missing a screw for the rear suspension that we thankfully had a replacement for but the ebike won't turn on. It only turns on if I plug the charger to the battery first but then it only does so for around a full second or less before shutting off while beeping at me twice. It responds to the remote lock and unlock while plugged in. If unplugged it does this sad half 2 beeps as if its lost all power and doesn't respond to anything until the battery is removed, replaced and then connected back to the charger. When connected to the outlet the charger refuses to turn red and simply stays green the entire time though I'm not sure if it's because the battery is fully charged or it has some other issue.
Now, my family and I are complete novices at this type of thing but we figured it was the battery. Contacted Eahora via the email/ticket contact us on their main site and they agreed, we didn't tell them what we thought was wrong only gave them details on what's happening and they came to the conclusion on their own. They promised to send a replacement battery and a way to ship our current one back. Days go by and no update on the battery so i called in to get one because i didn't want to fall through the cracks for an extended period of time since i've had that happen before. The guy i talked to didn't know what i was talking about with the battery replacement since he couldn't find anything and told me he'd talk to his coworkers and get to the bottom of the issue. This was on Wednesday and no contact. Tried calling on Saturday but not sure if anyone was there since no one picked up so planning to try again on Monday. Getting very leery since they seem to have a randomly good or bad reputation with customer support and missing/broken parts on arrival which i found out as i started looking in depth into the issue.
I was always planning to get a second battery anyway since I was expecting to go for extended cruises so i wanted to ask you guys, do you know of anyway to buy a battery for the X7 Plus that doesn't go through their site? I've seen other bikes of the same make but when i measured it the measurements were slightly enough off that i don't think the battery would fit into the case. It's so maddening to finally have the bike here but to not be able to use it since i don't want to actually start taking it out as a regular bike only to have to return it if everything falls through and face issues due to that.
Any help would be appreciated.
Hello everyone, I'm a new X7 plus(!
Unfortunately my bike arrived with a problem...
Assembled it with little issues besides garbage instructions and a missing a screw for the rear suspension that we thankfully had a replacement for but the ebike won't turn on. It only turns on if I plug the charger to the battery first but then it only does so for around a full second or less before shutting off while beeping at me twice. It responds to the remote lock and unlock while plugged in. If unplugged it does this sad half 2 beeps as if its lost all power and doesn't respond to anything until the battery is removed, replaced and then connected back to the charger. When connected to the outlet the charger refuses to turn red and simply stays green the entire time though I'm not sure if it's because the battery is fully charged or it has some other issue.
Now, my family and I are complete novices at this type of thing but we figured it was the battery. Contacted Eahora via the email/ticket contact us on their main site and they agreed, we didn't tell them what we thought was wrong only gave them details on what's happening and they came to the conclusion on their own. They promised to send a replacement battery and a way to ship our current one back. Days go by and no update on the battery so i called in to get one because i didn't want to fall through the cracks for an extended period of time since i've had that happen before. The guy i talked to didn't know what i was talking about with the battery replacement since he couldn't find anything and told me he'd talk to his coworkers and get to the bottom of the issue. This was on Wednesday and no contact. Tried calling on Saturday but not sure if anyone was there since no one picked up so planning to try again on Monday. Getting very leery since they seem to have a randomly good or bad reputation with customer support and missing/broken parts on arrival which i found out as i started looking in depth into the issue.
I was always planning to get a second battery anyway since I was expecting to go for extended cruises so i wanted to ask you guys, do you know of anyway to buy a battery for the X7 Plus that doesn't go through their site? I've seen other bikes of the same make but when i measured it the measurements were slightly enough off that i don't think the battery would fit into the case. It's so maddening to finally have the bike here but to not be able to use it since i don't want to actually start taking it out as a regular bike only to have to return it if everything falls through and face issues due to that.
Any help would be appreciated.
www.facebook.com
I'll make sure to do it a bit later and thanks for the invite.
I sympathize with your X7 delivery plight, ravengt...as I await delivery on my XC100, my fingers are crossed that by miracle of the ebike gods that mine arrives without the reported battery problems, missing pieces, and bent forks!Hello everyone, I'm a new X7 plus(!
Beautiful bike, looks like a really good deal.I sympathize with your X7 delivery plight, ravengt...as I await delivery on my XC100, my fingers are crossed that by miracle of the ebike gods that mine arrives without the reported battery problems, missing pieces, and bent forks!
This looks eerily similar to the AM100, in fact, almost exact in frame and features, and currently on sale from $1599 to $1199, with free shipping. (A cursury search for this ebike on Amazon.com came up blank.)
EUNORAU 36V350W(500W Peak) UHVO All Terrain full suspension 27.5*3.0 tire electric mountain Hunting/Fishing Bike
Eunorau electric-assist mountain bikes amplify your pedaling power while amplifying the amount of fun you'll have on the trail. Get an all terrain ebike and get fun!.eunorau-ebike.com
View attachment 57185
Sorry for the delayed reply - Please call Victors regarding ebike repairs before you decide to carry your bikes there. I used Franks Electric bike (Bronx) shop. The guys there really know what they are doing (they specialize exclusively in electric bikes, scooters, boards and mopeds) and brought my bikes back from dead! They are fully experienced with our Eahora bikes so they know what to do blindfolded. The only issue is sourcing the replacement parts. I think I used up their supply with mine
~ also plan to leave the bike/s because they are busy!
I sympathize with your X7 delivery plight, ravengt...as I await delivery on my XC100, my fingers are crossed that by miracle of the ebike gods that mine arrives without the reported battery problems, missing pieces, and bent forks!
This ebike below looks eerily similar to the AM100, in fact, almost exact in frame and features, and currently on sale from $1599 to $1199, with free shipping. (A cursury search for this ebike on Amazon.com came up blank.)
EBR has a review, including the same video in the link below, under the Eunorau "Discussion by Brand" section of the forum.
EUNORAU 36V350W(500W Peak) UHVO All Terrain full suspension 27.5*3.0 tire electric mountain Hunting/Fishing Bike
Eunorau electric-assist mountain bikes amplify your pedaling power while amplifying the amount of fun you'll have on the trail. Get an all terrain ebike and get fun!.
You're also right about that, didn't expect to see a possible replacement as soon as i checked the forum lol. Would be a forerunner in the contender-ship if the motor and battery were a step more powerful. It will be my go to buy if i can't find anything else that trumps it however so thanks for the preemptive recommendation. 
www.eahoraebike.com
I apologize, didn't realize that i was posting in the wrong thread.
Hi. I have the February shipment X7+ with the YL80C display and 40k/h is the highest setting possible. Anyone know if and how that can be changed to 50? Also, what is the correct settings for battery levels 1-5?
I looked up the manual for that display 40 is the highest you can get on that.
