The end of the week came and went without word... though I suppose I shouldn't be surprised knowing I've been a week or two away from delivery for almost 3 months now. I want different tyres to those included (a hybrid like the Schwalbe Marathon Plus MTB), and each time the shipping commitment is updated, I figure it's not worth making the request at the risk of further delays.Gregg (...) anticipates the bike will ship this week.
I'm in the US and tried doing this, 10 months later still waiting on my X1 motor. Can confirm not as easy as I thought it would be. I'm glad they finally got things in stock to cover current orders but I will continue to hold my breath until I have mine in my hands. I'd like to get something a little lighter based on the M600/X2 that doesn't use fatbike spacing but I'll keep up to date on how WW is doing before diving in a second time. If I had my choice I'd order directly from Innotrace for my builds, something you can do if you're outside of North America (and Russia, and North Korea)Holy smokes it seems like just purchasing the parts yourself and building up might be a better option with all the restrictions. Water under the bridge I know.
So sorry for your troubles.
I hadn't checked - I import quite a lot, and my normal experience is either that the goods are exempt, or the sellers tell me what the duty is and/or roll it in to the price. I haven't looked at the rate calculation yet, but know there's about $500 in other associated fees rolled into that figure.This is just insane.
Did it just go up for some reason, or you had not checked what kind of import duty Australia imposes on electric bikes?
I'd expect that kind of thing from an Aliexpress vendor or similar (though in my experience, they tend to label their packages to avoid import duty) - these kinds of nasty surprises are something I thought I was paying to avoid or have managed/communicated as part of paying the extra to buy direct from a supposedly premium brand.Couple buddys of mine got a couple of bikes from the UK BY WAY OF CHINA and had to pony up almost 9 bills apiece for them to release the bikes to be delivered. They weren't told that " Import Fee" up front either.
I’ve heard we weren’t told often. i guess resellers are just used to getting fucked by tariffs on products no one manufacturers here. UK and the EU countries are well versed in excessI’ve and punishing tariffs a VAT. USA buyers remain clueless and cry victim. Ignorance won’t fly as an excuse. But that said, I feel your pain. What a bum deal.Couple buddys of mine got a couple of bikes from the UK BY WAY OF CHINA and had to pony up almost 9 bills apiece for them to release the bikes to be delivered. They weren't told that " Import Fee" up front either.
I've never paid ANY duty on the dozen or so batteries I bought from 4 different Chinese builders.In the fine print of the sellers website (Cloudsto Andy Kirby) there is a note claiming VAT to be paid by customer. So it was stated but repeated inquiries to the company on how much it would be went unanswered.
They got there answer when US Customs sent them an e-mail on needed the Tax paid in full before they would release it to the shipper to deliver.
They like the bikes but have replaced the battery, front fork and wheel ( 29'r ), rear shock, seat, crank arms so they got a bit into it now.
I agree getting a battery from overseas would be a crapshoot and probably would have to eat it as opposed to returning the item.
Couple of years ago I purchased a carbon fiber hardtail frame ( about $500 ) to build up a bbshd bike. Bottom bracket was too thick so I had to send it back, Luckily it only cost me $80 to ship and I did get my full refund in the end.
Glad I had the mrs wait for Ravi.Good news - my bike finally arrived! yesterday
It's a little the worse for wear from shipping, but I haven't noticed anything too dramatic yet.
To add to the list of config issues, I was sent the standard charger instead of the satiator, and the crank 2 pedals instead of the crank 7's. Still no reply to my emails to Gregg, but I've flagged this with him.
On the taxes, I'm obviously not happy about it, and would expect more from a premium brand, but I'll wear the fact that I should have done my research there. I would probably have been a little more forgiving if I hadn't had the regrettable experience I have.