William - Bosch Team
Well-Known Member
I'm sorry to hear about the bad experience. Whether or not you wish to continue using it, keep in mind your shop can get a warranty replacement phone mount for you.COBI is nice in it's simplicity but needs work too. My smartphone hub crashed when I tried to leave work the other day. Spent 5 minutes 'recovering' the firmware then the COBI said it needed to update the hub to 1.09 but the hub was already on 1.09.... so I put the phone away and just rode home with the hub only. I'm pretty sure the sw crash happened because I was streaming music from youtube and COBI didn't know how to handle the video window that youtube pulls to the front when you launch another app.
Oh by the way, the SPH phone mount broke while going over a pavement change across an intersection after a couple of weeks commuting - lasted maybe 250 miles. Thanks to previous reviewers I knew this was inevitable so I had a $5 backup plan in place with silicone bands securing my phone to the hub. Frankly the silicone bands are more functional than the phone holder was which is ... sad. No point in replacing or trying to superglue the phone holder.
A few things to keep in mind... the maximum width for phone w/ case is 78.1 mm. The mount may be able to expand beyond this, but that will greatly increase the risk of damage or failure.