I got my ST2 in theftmode, can't unlock it because the app doesn't connect anymore. So the bike is stuck in my garage. Stromer doesn't answer on phone, mail or social media. Happened on a saturdaynight offcourse, dealers back open on tuesday.
Why do they turn off the app?
JohnI made it to the other side with my ST2 V2 update on both bike and IOS.
I've been looking for the firmware update on my bike and the new app at the App Store since I received the text regarding the upgrade on Friday. I lost the ability to connect to my ST2 via the older app sometime after that message arrived.
This afternoon while checking my bike I saw a new download like icon on my menu bar on the bikes home/start screen and then got an invite to update in a dialogue box and said what heck, YES. My bike went into the update/fit mode and ended with a success confirmation. It seemed like I had to then go through the process again but when completed I'm now getting the following confirmation of the upgrade in the About section with the screen below.
I then went back to the Apple App Store and sure enough the new v2 app was there now. I updated the app and after a brief run through the reset your password process, which btw went very simply and easily, I'm now to the other side!
The bike now appears to be on firmware 2.0 and I have new app connecting to my ST2. Here are a few quick observations.
1. When I started the update on bike and app my battery read 84% after it reads 93%
2. The app is different but I think it will grow on me and feels like a go step in the right direction
3. I didn't see signs that my custon AL 2* saved settings (3 of them) made it through the journey but the rest was easy enough
4. The lock and unlock worked nicely via the app remotely
5. There's more data to help inform or confuse us.
6. I probably need to come up with a "cute" name for my bike to enter into the app
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I had the same error message. I'm pretty sure it isn't a problem as the bike restarts just fine.John
Below are some screenshots of the downloads first screenshot with the download arrow is how it shows that there is a download pending following screenshot is the error message I received anybody out there get the same please advise what this means and third is the restart showing the final software . Hallelujah !
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John
Just finished my journey to the other side as well all went good except for one era message after I received A successful message on the first and second portion of the install. All seems normal on the bike.
Finally downloaded update for my iPhone App integrated fine with the old with one exception it seems this app does not seem to save all the custom settings *2 I had a total of five. It's seems to have only save the custom setting it was on prior to the download.
Below are some screenshots of the downloads first screenshot with the download arrow is how it shows that there is a download pending following screenshot is the error message I received anybody out there get the same please advise what this means and third is the restart showing the final software . Hallelujah !
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Yes blinked on and off for both installsOops, forgot to mention that error message, I figured if I didn't see 4-5 times I could ignore it. Just curious, did your bike screen flash wildly during the updating process?
Opimax, it was a two step process to update the bike. If I recall correctly at the end of step 1 the firmware version still read 1.5 until I shut the bike down and restarted when I got the second invite to upgrade dialog box. Did you actually get a dialog box that said the update failed? I also recall reading a suggestion in the release notes that you might have to remove your battery and reinsert it, whims sounds like standard support protocol.Got the app now but it wont work til the bike is updated, left VM at Stromer.