I also paid for my new Trek Allant+ 7s to be upgraded from Purion to Smartphonehub, believing that the Smartphonehub made more sense due to the wealth of information provided and the user experience. Fortunately, the new iPhone 13 Pro Max I purchased to fit the Smartphonehub, got caught by the dongle on its way to the sidewalk when I hit a bump. Of course, it will never work with the Smartphonehub because the hardware is not updated to fit these phones. I have ordered the Nyon Upgrade Kit and plan to install it myself. I am somewhat surprised that this issue is not the feature of Trek or Bosch service bulletins, recalls, or even hardware upgrades from Bosch. Apparently, (I have read here) Bosch has abandoned this platform and left its customers (including Trek and how many end users) high and dry. I also own an Electra Vale Go, outfitted with Bosch Kiox and the experience is much more satisfying, although I fault Trek for outfitting both of these bikes with Alivio derailleurs, which do not perform well (in my experience) with the Bosch kit. I have upgraded my Allant+ to 12 speed derailleur, cassette and shifter and the difference is impressive. I have learned a lot about controllers, software, mounting hardware, and Trek and Bosch. It has been a frustrating process, but also illuminating. One of the bright spots is this forum. This is my first post here, but I have been lurking and learning as I go.