"One recent customer filed a complaint with paypal and received a full refund because customer service went completely silent on him even though he sent them a video with a mechanic showing that his frame was bent!"
Oh that guy from Reddit. I saw that video and description of the whole ordeal.
"JuicedBikes is the only brand I know of that offers 52v batteries as standard equipment. The question is, why are they the only one? This is because the rest of the industry is moving towards lighter, more compact, more efficient frame-integrated battery designs."
My 'heavy" bike carries me 80 miles on ECO. I've gone 23.5 miles with hills at 24+ mph and had tons of battery in reserve.
"Notice however that juiced batteries are failing AT THE CONTACT POINTS. This is because their 52v batteries are not integrated into the frame, vibrate, and therefore the bike loses power. Not to mention the connectors are destroyed and are fried in the process."
My battery has been solid from day one. Perfect contact. Never has cut out. Works well. No straps. No bungie cords. I guess I should hop on their Facebook page and post that my bike works, although that seems kind of silly.
"while juiced does offer the crosscurrent s and ripcurrent below $2K, their crosscurrent x, ripcurrent s and hyperfat are all $2.5K+. Add tax and even ccs and rc are righ at the $2K mark."
When I researched bikes all of the 'big names' were $3K+. And that was for mid-drive motors that I wanted to avoid, at 250w, with batteries that had 60% of my CCX power. For $2500 I received 750w, hub-motor, 52V battery with 80 miles of range. I was very pleased with that price point.
"If you look at their facebook page, there are many, many critical comments from outraged customers because of defective bikes, missed deliveries, missing accessories and poor customer service. It's also very easy to find critical commentaries on youtube and reddit."
Oh trust me, I believe you. I don't have Facebook so I can't check. But go to the Tesla Model 3 Reddit Forum and you'll see hundreds of very unhappy early owners. Panel gaps, late deliveries, cracked top glass. It was so bad that the forum made a checklist to take with you when you pick up your car. People were showing up with measuring calipers to check panel tolerances. It was crazy stuff. If you read those forums, and tens of thousands did, you'd never buy a Tesla Model 3. Fast forward a year and the complaints have all but died out and they've sold hundreds of thousands of them. One of the top selling cars in the United States.
I'm super happy with my Juiced CCX. Again, it's early still. I haven't ridden it nearly enough to comment on long-term reliability. But so far - not a single complaint.
As soon as I have one though I'll join Facebook.