Hi Guys,
Hermann here from Orange County California.
Thanks for having me.
I bought a juggernaut Ultra FS from Biktrix.
Got it put it together out of the box, took it for a ride and wow..... Amazing. I have a bunch of off road trails behind my house and jut tore it up.
Last week my pedal assist stopped working so I called Biktrix. We went over every possibility and they asked me to take the motor out and send it back to them in Canada. Their customer service has been Amazing.
Anyway just getting muscle atrophy waiting to get my motor back.
Will post to see what the problem was.
Thank God it was all under warranty.
They paid for the shipping and sent a call tag.
Best Regards,
Hermann
Hermann here from Orange County California.
Thanks for having me.
I bought a juggernaut Ultra FS from Biktrix.
Got it put it together out of the box, took it for a ride and wow..... Amazing. I have a bunch of off road trails behind my house and jut tore it up.
Last week my pedal assist stopped working so I called Biktrix. We went over every possibility and they asked me to take the motor out and send it back to them in Canada. Their customer service has been Amazing.
Anyway just getting muscle atrophy waiting to get my motor back.
Will post to see what the problem was.
Thank God it was all under warranty.
They paid for the shipping and sent a call tag.
Best Regards,
Hermann