I don’t disagree — the customer should have the option of keeping the motor. It is also an interesting topic.
Truthfully, that a couple of vendors advertise a Bosch motor at $850 doesn’t tell me much. I don’t see ”authorized Bosch distributor/service center” I have no idea if this is the cost when you buy through the (original) dealer, if out-of-warranty. What I do know is that if one works within Bosch’s “terms,” the motor that gets bolted on will run smoothly. I’m not sure what happens if I were to buy online. Why are the manufacturers responsible for flashing the motors they receive from Bosch? I know if I asked R&M to flash my online motor, it’s gonna be a Nein.
That Bosch *should* be able to manufacture at $450 or whatever is a non-starter. Many of us who are Bosch owners or “owners,” are in this camp for the extensive service coverage and the warranty extensions ,if deemed appropriate, and so on. Something has to pay for all that. Let me just say this. After pushing a heavy-ass R&M w/trailer for 6 miles; dropping it off at a *Trek* shop; and getting the situation resolved in days during the Xmas holiday (with the assistance of a proactive dealer) no less, I can at least accept that Bosch has a system that they adhere to fairly rigidly bc it works for them, but also for us.
My case was a warranty case, so I 100% understand resenting a mandatory trade-in otherwise. As you point out, one has the option of purchasing the online motor, then refurbishing the old motor yourself at the cost of a bearing kit. But I think Bosch knows that most ppl want the security of knowing that it’s smooth sailing with the motor swap, and they also know that the market for a motor refurbished by a private seller is very small. I‘m only recognizing that Bosch has the upper hand here, and this permits some soft bullying coupled to the German imperative …. You Must Do What We Say.