Great thread.
I've reached out to Juice to get feedback on this thread. They responded within a day and provided the official chart that people are questioning.
I've asked to know what the cell spec for the battery is along with whether
the Juiced voltage chart is for batteries at rest. Juiced quickly responded stating that these
values are at rest.
I've been involved with some form of electric transport and battery storage for grid-tied battery backed PV for about 12 years or so. By no means does this make me an expert, I've just seen some bad things happen with batteries being improperly discharged/charged and getting too hot and good things when vendors keep their customers from cutting themselves.
Today, I drive a 2018 Volt. For my budget, it was the best trade off between some electric range (50-70mi) and not having to depend on charging stations, which for J1772, are being more and more dominated by Bolt and Tesla products. Anyway, being a liquid cooled and fully managed battery pack, I have no worries about the longevity or when I should and shouldn't charge. The discharge cut out for the Volt's battery is ~ 20%. The charge cut out is ~ 87%. I cannot remember the exact voltage by somewhere between the low 300vdc and 400vdc respectively. The end user has zero input into any of this so it is plug and play. The battery is 18.4kW with 14kW usable.
In 2009, I bought a Vectrix scooter, post bankruptcy for a good price. Fine machine with the exception of the hideous battery setup. So bad, it was the poor battery setup that bankrupted Vectrix. The battery manufacturer actually bought them out and the problems didn't get any better finally capitulating about 5 years ago. It didn't take long for the warranty claims to swamp Vectrix. People in places like So Cal, Arizona, Floirda, Spain, etc., and other warm climates were hit hard. The battery was air cooled with fans. This is not unlike the first Nissan Leaf battery packs that suffered in hot climates. It also had a built-in charger with its own phantom load.
The primary problems with that scooter is visible in eBikes. Namely, batteries capable of getting way too hot, discharge cut out voltages way too low or non-existent and charge voltages too high along with terrible suggestions from the manufacturer.
One thing I am curious about is why so many eBike vendors choose to use black casing for the pack. In the summer sun, the pack will just bake whether the bike is sitting in the sun or under a load in the sun. As long as the pack is in sunlight, it will take on heat. A reflective colored casing (white, silver, etc) would help mitigate absorbing some of the sun's heat.
In a way, the pack is air cooled as the bike is moving, but its not at rest. I can see why some manufacturers recommend waiting hours after charging before riding. After charging, the batteries are hot. Hitting the road will assist in degradation because they may get hotter and stay hot. Same thing when immediately charging from a hard ride. So, charge, ride (discharge), charge all within short time frames from each other can be an issue. If the batteries had a cooling source, this wouldn't be an issue.
One can argue that people are overthinking this. There is truth to it, but on the flip side, one can argue that the vendors may not be giving proper guidance, not engineering to prevent known failure states and setting up their customers for problems.
It is good to see Juice offer a charger capable of setting voltage cut out rates. Hopefully, this or another charger becomes part of the offering and not an upgrade. It is also good to see Juice have a voltage cut out limit setting on the bike.
They are thinking much more progressively than other vendors on this, just a few more steps and they'll be doing all the right things for the customer. Killing expensive batteries is a reality. It is not fake news. It is very easy to do and does not take very long regardless of chemistry.