onlineaddy
Well-Known Member
- Region
- USA
- City
- San Diego, CA, USA
Haha, try 18 months!
Haha, try 18 months!
I pinged asking for a follow up on that email Tuesday, haven't heard back yet.
What's the point to this post?My Hydra order from the end of January just shipped last Thursday. During that time, I reached out to Watt Wagons zero times. My sole question about customs clearance was promptly answered. Take from that what you will.
So in other words his comment was pointless.I think he was just sharing his experience with WattWagons. āTake from this what you willā is a non confrontational way of asking people to think for themselves.
(...) I find it really unfortunate that it seems the only way to get communication is to directly message the owner, which has got to put a huge stress on the already stretched bandwidth that they seem to have.
I think @Acme hit it on the nose, they were just sharing experience, which serves as relaying information that others may or may not find useful. I personally DO find it useful. Given that they mention their order was from the "end of January", until today, that gives information that Watt Wagons was processing an order with a lag time of about eight months (versus the 45-60 days currently listed on their status page ). That gives us (some) information that I didn't have before. However, without information about the specs of their bike (maybe they requested a frame that hasn't been in stock?) it's still a little vague. But it IS information none-the-less. Whether or not it's useful to you is only something you can decide. But I do appreciate @TDA78 for the information regardless.What's the point to this post?
My Hydra order is from Jan 31st around noon PST, didn't ship... I've not really finalized order yet? -- I don't exactly know, last I heard frame was being painted couple months(?) ago now.My Hydra order from the end of January just shipped last Thursday.
Although now with one more example, claiming in email all orders will be sent out, in order, in the next 4 weeks. And then not even being able to get all Jan orders out. Again I'm not complaining about how long things take per-say, its setting unrealistic/optimistic expectations. I mean I'm sure people are pinging him asking for updates. Give no update and people are unhappy, try to give best update as far as he knows and people are unhappy.. hard to win. I assume promptness of reponses also depends on questions being asked.. harder to answer questions when you don't have an good answer.Whatever it'll all work out in end, just kinda annoying. Yes there are tons of excuses to be made, who could forsee... but then you look at parts availablity page, updated just over a month ago saying 45-60 days. That sounded pretty unrealistic when I saw it, someone ordering Aug1st would expect shipment Sept15-30th. Even if all parts to build bikes suddenly showed up, if you're painting bikes for orders <= Feb.. you're going to fill entire backlog AND also get this order from Aug1st completed by end of Sept? Seemed/seems totally unrealistic to me. That's not due to some unforseen delay, that just due to setting unrealistic expectations.
They let you bring the bike in the supermarket?Really looking forward for it to trend.
I'm curious what current Hyrda owners are applying them for.
Pics of a blast ride in their local area or a trip to the local supermarket.
My attempt to add fun while I wait.
I ordered a large Hydra with default components and a single Cerakote color.Given that they mention their order was from the "end of January", until today, that gives information that Watt Wagons was processing an order with a lag time of about eight months (versus the 45-60 days currently listed on their status page ). That gives us (some) information that I didn't have before. However, without information about the specs of their bike (maybe they requested a frame that hasn't been in stock?) it's still a little vague. But it IS information none-the-less. Whether or not it's useful to you is only something you can decide. But I do appreciate @TDA78 for the information regardless.
We have your bike build scheduled for this week. We are awaiting motors so will ship out as soon as they are here.
A few questions on your order
1. We dont have the DVO shipment yet- We have Machete (black, no change in price), Suntour Aion (black, no change in price), and Mezzer Pro ( $459 change in price),
2. Rear shock, we are upgrading you to the Mara. No change in price.
3. Brakes : We have Dominion A4 instead of 7e. Let us know - works really well, comparable performance.
4. Front Lights - the light chip is not here yet so we are not able to install it yet. We can give you $35 credit for that.
5. Rear light - we can install rear light on the saddle but we feel that the wires will show. We can swap it out for a 200 lumen motion sensitive light from magic shine. Let us know if that works. Credit will be $50 for that.
Let us know if that works and we can get the build sorted asap.