I live in upstate New York where ebike laws are in limbo until our governor signs a proposed bill legalizing 3 classes of ebike. Our local bike shops typically have had a very limited selection of prohibitively expensive Specialized and Trek models to test ride so I depend on video reviews and forums like this to learn what to look for in an ebike.
I’m a semi-retired 68 year old with a one month old knee replacement looking for an ebike I can use for both road and trails. In late December I watched Micah Toll’s video review of the new Frey CC model and I thought I had found what I was looking for.
I was very hesitant to consider purchasing a bike directly from China, but after extensive research I was convinced that Frey sells high quality products and cares about their customers. I ordered the CC model at the deadline for the special shipment to the U.S. but started having second thoughts about whether a step through design was right for me. I started watching the Frey tour videos of the mountain ebikes which looked like great fun. Although at my age I would never ride as aggressively as those riders, I decided that I want a bike that’s more capable off road. I then looked at the HT1000 hard tail model that would be better off road and less expensive than the CC. More research showed that a full suspension bike is better on challenging trails than a hard tail which led me to the full suspension AM1000 which was Frey‘s first ebike and I believe the first to use the Bafang Ultra motor.
I ordered my AM1000 on January 15th which unfortunately caused me to miss the special shipping option so instead of $300, I paid $550 for sea shipping. Even though the stock AM1000 is well configured, I ordered several upgrades that put me past what I expected to spend.
For anyone interested, there is a forum on endless-sphere called “ My Bafang Ultra mountain bike! Frey AM1000” that started October 13, 2017 and is still active today. I’ve read all 75 pages of comments that document the experience of AM1000 owners. It is a treasure of information about this bike and Ivy Wang, the co-owner of Frey, monitors the site. Any gripes by the rare disgruntled customer are quickly addressed and appear to be resolved amicably.
There are quite a few gear heads posting to that forum and based on their comments I upgraded my front shock to a Lyric. I added a seat post dropper, fenders, lights, and a rear rack. I also purchased an additional 52v17.5ah battery and charger. The beauty of the Bafang Ultra motor is that it is programmable by the end user. Frey believes that the motor is optimally programmed when it leaves the factory but will provide a programming cable and configuration tool to adjust tha PAS settings, if requested.
I would like to mention that the bikes have been shipping with a 48v21ah battery which is standard for the Ultra motor.
However, there are several sources that state that the 52v17.5 battery option is not only compatible with the Ultra motor, it actually performs better. Micah Toll gave a nice explanation in one of his videos if you’re interested.
The Chinese Spring Festival is supposed to end tomorrow, so hopefully Frey will be back to work next week, if the corona virus hasn’t shut everything down. Grace from Frey gave me an expected shipping date of March 15th, but maybe sooner and I expect it will take another month or so to be delivered. In the meantime, I’ll keep watching this forum.
Have a good day!