C.T.,
Let me state up front that I am a very, very, very happy owner of a 2014 Dash. I ride a lot, but I have not been this excited about getting on the bike in a long time. So, thank you!
I should have been more descriptive. The sensation is one of an intermittent, pulsing or cycling vibration. I feel it simply pushing the bike across a flat surface without engaging the motor. I also feel it through the pedals under power. Under power it does seem to relate somewhat to the motor' operation. Others report similar sensations in other posts. My shop confirmed the vibration but was unable to determine the source. Is this a known or acknowledged symptom or issue?
As the story continues, I put 90+ miles on the bike exploring NYC over a three days of a very long weekend. Highly recommended. I visited all of the hipness that is Brooklyn. I traversed half a dozen bridges including the George Washington, the Brooklyn, the Manhattan and the Williamsburg. The City has done a great job with bicycle infrastructure from Harlem to Battery Park. And the Dash was the perfect traveling companion.
I got up the next day to ride to work and I couldn't get the motor to engage so I drove in. Tried unsuccessfully to place a tech support call from the office, then ran the on board diagnostics once I got home home. It revealed that one of the brake mounted engine cut offs was not functioning. I 'futzed around' with for a bit and must have hit upon something because it sprang to life, teaching me that such testing and repair ought not be done in one's kitchen.
My obsession, I mean attention, was then turned to the troublesome diagnostic tool Number 9 - the dreaded amp-o-meter. Mine read 6.2 on a full charge. I then began scouring the posts and noted that was the lowest value reported on this site. OK, but that's just a screwy estimator, should not be relied upon, and ought to be removed from the diagnostic tool set. Fine. But then I shifted my focus to the issue that really drives the concern of everyone on all sides of this market: Range. The estimated range reported by others also greatly exceeded my observations. Some were some suggesting their meter would tell them they have an estimated 47 miles in power level 1! Some suggested their belief (to be taken with a grain of salt) that they could achieve 60 miles on a single fully charged battery. I have never seen more than 36 reported. 36 miles and 6.2? 47 miles and 8.2? 60 miles and a hit of crack?
So after all of that, what I would really like to know is whether I have a battery that is fully performing up to the manufacturers specifications. How do I come to know the answer? What do you recommend?