2022 Levo 2.2 motor replacement

[IOUZIP]

$800 with 50% motor discount on a 2.2 motor with 2,200 miles. Motor was making that noise like a cat in heat. Next time will get it rebuilt. I had 26 months on the bike. Missed the warranty window by 2 months. Specialized did offer %50 off motor but the motor really needs to last more than 2k mikes. Shop said the belt was the cause of the noise. Love the bike and just before the motor went I upgraded the drivetrain to wireless GX T-Type and swapped the brakes out to SRAM Ultimate. Still cheaper than a new Expert at 10k.

 

[Mr. Breeze]

$800 with 50% motor discount on a 2.2 motor with 2,200 miles. Motor was making that noise like a cat in heat. Next time will get it rebuilt. I had 26 months on the bike. Missed the warranty window by 2 months. Specialized did offer %50 off motor but the motor really needs to last more than 2k mikes. Shop said the belt was the cause of the noise. Love the bike and just before the motor went I upgraded the drivetrain to wireless GX T-Type and swapped the brakes out to SRAM Ultimate. Still cheaper than a new Expert at 10k.

I feel your pain. My 2020 Levo (with 2.1 motor) started to make noise at less than 500 miles, and a few months past the warranty. So with the bike being pretty much worthless without a properly working motor, I too paid for a replacement - it was a 2.2 - but still, I don't trust that it will last, so I'm considering selling it an getting an emtb that doesn't have a belt-drive motor...

 

[Stefan Mikes]

I don't think it was the matter of the belt drive itself. The belt drive in my 1.2s motor gave up after 14,000 km (8,700 mi) and three years of use. The 1.2s belongs to the first generation of Specialized/Brose motors (Brose TF) and is totally silent as the belt drive is the primary mover in these motors. The next motor has been good for 13,000 km and counting.

 

[juggernaut1]

Not the longest lasting motors based on what I have read on EMTB forums. I think one guy is on his 5th or 6th motor

 

[Rás Cnoic]

$800 with 50% motor discount on a 2.2 motor with 2,200 miles. Motor was making that noise like a cat in heat. Next time will get it rebuilt. I had 26 months on the bike. Missed the warranty window by 2 months. Specialized did offer %50 off motor but the motor really needs to last more than 2k mikes. Shop said the belt was the cause of the noise. Love the bike and just before the motor went I upgraded the drivetrain to wireless GX T-Type and swapped the brakes out to SRAM Ultimate. Still cheaper than a new Expert at 10k.

With some of the early Brose motors didn't Spesh increase the warranty period to 5 years to account for all the problems? And Spesh also allows transfer of warranty to second owners. If not applicable with this motor you should take it to third party motor repairs, might be a €200 hundred recondition/clean/repair rather then a new motor.

 

[Mr. Breeze]

With some of the early Brose motors didn't Spesh increase the warranty period to 5 years to account for all the problems? And Spesh also allows transfer of warranty to second owners. If not applicable with this motor you should take it to third party motor repairs, might be a €200 hundred recondition/clean/repair rather then a new motor.

Specialized USA extended warranty on the motor to 4 years. Unfortunately, I was at 4 years and 2 months, and they wouldn't make an exception but did provide a slight discount on a purchase of a new motor which was $960 USD. Ouch.
After the fact, I have only recently heard of a 3rd party motor servicing firm here in the U.S.
It seems UK and EU are further along on the servicing of these motors than the U.S.

 

[Palmthree]

What kind of "noise" does it make ? Because mine 2.0 can make a high-pitched noise in Turbo mode. Should I be worried ? 2200 miles is really not a lot...I want to keep this bike at least 10 years, I didn't spend that much to have a problem after two years...

 

[Mr. Breeze]

What kind of "noise" does it make ? Because mine 2.0 can make a high-pitched noise in Turbo mode. Should I be worried ? 2200 miles is really not a lot...I want to keep this bike at least 10 years, I didn't spend that much to have a problem after two years...

Mine was a rotational "clunk". The motor does have an electrical "whine" which is louder when going from Eco to Sport and moreso when in Turbo. I think what you are describing is normal.

 

[Palmthree]

Mine was a rotational "clunk". The motor does have an electrical "whine" which is louder when going from Eco to Sport and moreso when in Turbo. I think what you are describing is normal.

Was it regular? I heard a few “clonks” especially when I was pedaling hard. I “felt” the noise in my foot, as if the pedal had “jumped”; it's done it to me 5 or 6 times so far...

 

[Mr. Breeze]

Was it regular? I heard a few “clonks” especially when I was pedaling hard. I “felt” the noise in my foot, as if the pedal had “jumped”; it's done it to me 5 or 6 times so far...

It started as as an occasional knock/clunk and soon became more consistent. With your description, it may be worth bringing it to your LBS to have them check it out and hopefully provide you with some options if it is serious. (warranty replacement, repair/rebuild, etc)

 

[Palmthree]

It started as as an occasional knock/clunk and soon became more consistent. With your description, it may be worth bringing it to your LBS to have them check it out and hopefully provide you with some options if it is serious. (warranty replacement, repair/rebuild, etc)

Yeah, great...\o/
I got lots of problems with this bike...Honestly, I wanted reliability, but I wonder if I shouldn't have bought from the big dealers who offer lifetime warranties...

 

[Mr. Breeze]

Yeah, great...\o/
I got lots of problems with this bike...Honestly, I wanted reliability, but I wonder if I shouldn't have bought from the big dealers who offer lifetime warranties...

I feel your anxiety and can understand. While e-bike motors are a relatively new invention and one would anticipate a certain percentage of issues/failures that only are discovered with a large number of bikes out being ridden over a period of time, but I would have expected a trusted brand like Specialized would have done a lot of testing - both automated and human - to identify and rectify design flaws before releasing the product to market. Disappointed in the reliability and after-sale support from Specialized.

In your case, are you within the 4 years of the extended warranty?

 

[Palmthree]

In your case, are you within the 4-year extended warranty period?

Yes, the bike is still under warranty for 20 months. But I have to go a long way (without a car) to find a store that supports this brand, and they charge a lot for maintenance and checks (and I'll be honest, I didn't like the times I went there). I'm afraid I'll have to “hope the engine breaks” to get it covered. What a paradox. xD

 

[Mr. Breeze]

Yes, the bike is still under warranty for 20 months. But I have to go a long way (without a car) to find a store that supports this brand, and they charge a lot for maintenance and checks (and I'll be honest, I didn't like the times I went there). I'm afraid I'll have to “hope the engine breaks” to get it covered. What a paradox. xD

Oh that's too bad your local bike shop isn't too "local" and they charge for everything. I've found that with Specialized dealers, they get to chargeback Specialized for any warranty work and parts replacement, so if the noise is consistent, they may just warranty out the motor. It may be worth a phone call to them to see how they would handle it. But to your point, with 20 months remaining, just keep riding and the issue may become more apparent that it would be warrantied. You called it correctly - paradox.