Wrong Speed reading Rail 9.8 2020

Yoak

New Member
After breaking my rear derailleur and changing it, my Purion reads the wrong speed when it hits about 20km/h. Suddenly it jumps between 28-14 and that makes my motor cut of very abruptly.
No hacks or trimming involved. It behaves normal when on the trail, seems to only happen on flat gravel roads when not too much power is applied from my side.
magnet is attached to inside of disk break with 2 screws.
Anyone have any ideas?
Bike is bought straight from the importer so no LSB To easily take it to
 
After breaking my rear derailleur and changing it, my Purion reads the wrong speed when it hits about 20km/h. Suddenly it jumps between 28-14 and that makes my motor cut of very abruptly.
No hacks or trimming involved. It behaves normal when on the trail, seems to only happen on flat gravel roads when not too much power is applied from my side.
magnet is attached to inside of disk break with 2 screws.
Anyone have any ideas?
Bike is bought straight from the importer so no LSB To easily take it to


Hey, it sounds as if something may be going on with the speed sensor reading. I believe** the speed sensor that model is attached to the rear disc brake rotor and then is read by a sensor on the non-drive side chain stay. I would inspect that the relationship of the two is proper and nothing is frayed or torn. Let me know what you find out.
 
Hey, it sounds as if something may be going on with the speed sensor reading. I believe** the speed sensor that model is attached to the rear disc brake rotor and then is read by a sensor on the non-drive side chain stay. I would inspect that the relationship of the two is proper and nothing is frayed or torn. Let me know what you find out.
Hi
Thanks for your reply. I did have a look, but can’t find anything that looks out of place. The magnet is attached with 2 screws and look ok. Same with sensor
 
Hi Yoak,

As Stephen suggested, this sounds like an issue with the speed sensor, and possible a "sticky" reed switch inside of it. Generally, an impact from something like a crash, or even a derailleur breakage might shake something free, but I suppose it could also cause something to hang up.

I suggest this, because generally when we see issues related to speed readout, the problem is sporadic "misses" (the magnet does not consistently activate the switch), or zero response from sensor/switch. This results in lower than actual speed readout.

If your speed is inconsistent, and sometimes jumps to faster than you are actually going, the only thing I can think of is that the speed sensor is being falsely activated, independent of the magnet passing by on a spinning disc rotor. Maybe the switch is sticking, or maybe something else is going on.

If the Drive Unit thinks you are going 28 km/h, and that is above the legal cut-off for your eBike, then it makes sense that assistance would abruptly stop.

If it seems normal up to 20km/h, it could mean that the magnet is not tripping the sensor because it spends less time next to it when you are going at faster speeds. We see this sometimes... a partially defective sensor is OK until the eBike goes faster, and then it becomes an issue. This could be caused by a "bent" rear end, or a rear wheel not fully seated in drop-outs, or any other number of things that could have been affected by whatever caused your derailleur to break.

How did your derailleur break? Was anything else moved or adjusted when you made the repair? Example: was rear wheel removed for any reason? Is rear of frame still straight?

What is the make and model of your eBike? 25km or 45km Drive Unit?

If nothing else works out, may be worth it to have a Certified Bosch Dealer take a look, and do a Diagnostic Report. If there is an issue with the Drive Unit itself, the report might show that.
 
Thanks for the detailed reply. It’s a 25 km/h limit on the bike. A Rail 9.8
Yes, That’s why the cut off Is so abrupt when it suddenly reads 28
 
Thanks for the detailed reply. It’s a 25 km/h limit on the bike. A Rail 9.8
Yes, That’s why the cut off Is so abrupt when it suddenly reads 28

Thanks for the info!

The Rail 9.8 uses a proprietary speed sensor and speed sensor magnet from Trek, rather than the standard Bosch solution. It performs the exact same function as the Bosch parts, and plugs into the same port on the Drive Unit, but I am not quite as familiar with it's design (I've got to say, it's a really cool design! Way to go Trek!) I believe everything I said in my previous post holds true in terms of operation and potential issues, but I'm not well-versed on any known issues, etc. with the Trek version.

We always recommend that you take your eBike to a Certified Bosch Dealer for service, but I recognize that's not always possible.

After checking for any damage, improper installation of any parts, etc., and doing a Diagnostic Report, the next thing a shop should do in this case is to try swapping out the speed sensor and see if that fixes the issue.
 
Thanks again for your input. I tried using the bike for commuting to work yesterday (17km) and it was back to normal. Smooth cut off and no speed readings all over the place. I didn’t do anything, but it seems to work ok now. Very weird
 
Thanks again for your input. I tried using the bike for commuting to work yesterday (17km) and it was back to normal. Smooth cut off and no speed readings all over the place. I didn’t do anything, but it seems to work ok now. Very weird
That is very weird!

My only thought is possible extreme temperature differentials causing enough expansion/contraction to push something out of tolerance, whether as a result of the derailleur incident, or just problematic factory tolerance. To be honest though, I don't really believe myself on this theory. 🤔

Keep us updated if it happens again!
 
Today it happend again at the end of a 2 hour ride. Again on the gravel path doing around 20km/h. Only happened a few times and I’m not sure I can replicate it at will.
it is weird
 
I'm sorry to hear you are still having this issue. If you've never noticed an error code pop-up on the screen, then it is more likely that it is simply a faulty speed sensor, rather than internal Drive Unit software issue. I can't say for sure without seeing it, of course.

Can you post a detailed picture of the speed sensor magnet connected to the disc rotor? There is one thing we haven't checked yet.
 
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