specialized creo 2

I think they whiffed a little here on the remote buttons. The e-tap shifters are perfect. They should be similarly compact.
 
Nice looking bike and great rack/pannier setup. Did you opt for the QR dropout mounts? I like the versatility of their universal thru axle kit which allows me to fit the rack on to several different bikes.
I'm using Tailfin's frame mounts that thread directly into the frame and then connecting with the quick releases on the rack. That puts the mounting point up a little higher than the thru axle, which I found preferable. My other two bikes are using QR axles, which makes swapping simple. I also have an older Tailfin carbon rack (the original from Kickstarter), but it doesn't have enough tire clearance to work with the Creo 2.
 
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Has anyone had their Creo 2 (or other ebikes) saying service due unexpectedly early? I got a message on the TCU Mastermind unit today when I turned the bike on for a small ride saying Service Due See App. The App is saying nothing is wrong, no mention of needing a service or any problems, Battery health at 100%. I've only done short rides so the bike has only got 231km on the odometer. I've done a quick search on the forum but not found anything. I wondered if it could be an overly agressive 6 month bed in/check up recommendation but the bikes a couple of months away from being old enough for that. I'll be booking the bike in tomorrow but thought I would ask if any of you wise people have run into the warning message before?
 
Has anyone had their Creo 2 (or other ebikes) saying service due unexpectedly early? I got a message on the TCU Mastermind unit today when I turned the bike on for a small ride saying Service Due See App. The App is saying nothing is wrong, no mention of needing a service or any problems, Battery health at 100%. I've only done short rides so the bike has only got 231km on the odometer. I've done a quick search on the forum but not found anything. I wondered if it could be an overly agressive 6 month bed in/check up recommendation but the bikes a couple of months away from being old enough for that. I'll be booking the bike in tomorrow but thought I would ask if any of you wise people have run into the warning message before?
Yes, I saw this recently but have been ignoring it since like you, the app says everything is 100%. We had ours Creo 2s serviced after 500+ and were told there was a software update performed. We're over 900 miles now with no issues. I'm going to call our LBS and ask about this message and will report back on what they say. Will be interesting to compare notes.
 

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Has anyone had their Creo 2 (or other ebikes) saying service due unexpectedly early? I got a message on the TCU Mastermind unit today when I turned the bike on for a small ride saying Service Due See App. The App is saying nothing is wrong, no mention of needing a service or any problems, Battery health at 100%. I've only done short rides so the bike has only got 231km on the odometer. I've done a quick search on the forum but not found anything. I wondered if it could be an overly agressive 6 month bed in/check up recommendation but the bikes a couple of months away from being old enough for that. I'll be booking the bike in tomorrow but thought I would ask if any of you wise people have run into the warning message before?
Just to add my two cents (I do not own a Creo 2).

In Europe, Specialized treats the warranty as valid if all these conditions have been met:
  • You keep the proof of the purchase (or, your LBS keeps it in the system)
  • You keep the warranty card
  • You have registered your e-bike on Specialized.com
  • You did the "first maintenance service", which should be done by the LBS after 200 km ridden or 6 months of ownership (whichever comes first).
The "service due" might be just the reminder for the latter.
 
Just to add my two cents (I do not own a Creo 2).

In Europe, Specialized treats the warranty as valid if all these conditions have been met:
  • You keep the proof of the purchase (or, your LBS keeps it in the system)
  • You keep the warranty card
  • You have registered your e-bike on Specialized.com
  • You did the "first maintenance service", which should be done by the LBS after 200 km ridden or 6 months of ownership (whichever comes first).
The "service due" might be just the reminder for the latter.

i think this came up before, but it’s worth nothing that most of the above provisions are illegal in the united states. a manufacture can’t require a paid service to continue honoring a warranty, and you don’t need a warranty card or to register, but you may need a receipt.

interestingly the law was recently amended in california (where specialized is headquartered) to clarify that the warranty begins on the date the product was delivered to you personally, eliminating any confusion about order date vs shipment date vs delivery or pickup date.
 
i think this came up before, but it’s worth nothing that most of the above provisions are illegal in the united states. a manufacture can’t require a paid service to continue honoring a warranty, and you don’t need a warranty card or to register, but you may need a receipt.

interestingly the law was recently amended in california (where specialized is headquartered) to clarify that the warranty begins on the date the product was delivered to you personally, eliminating any confusion about order date vs shipment date vs delivery or pickup date.
Thank you for the region specific information.
If Specialized really wants to remind the user it is the time for the first checkup and early adjustment, they would not make it different for every region, meseems.
 
Thanks for all the replies! After some back and forth with Specialzied ridercare got it sorted. The ridercare rep didn't know why the message had popped but cleared it from their system. I think Stefan hit the nail on the head with it being the 4th condition of the European warranty. The bike had just ticked over the 200km ridden mark on its previous ride. I have not yet had 6 weeks of riding time on the bike so it hasn't had it first service.
 
Thanks for all the replies! After some back and forth with Specialzied ridercare got it sorted. The ridercare rep didn't know why the message had popped but cleared it from their system. I think Stefan hit the nail on the head with it being the 4th condition of the European warranty. The bike had just ticked over the 200km ridden mark on its previous ride. I have not yet had 6 weeks of riding time on the bike so it hasn't had it first service.
@SolarPoweredCyclist, a time for a fun fact now :)

I am a customer of the outstanding Specialized Warsaw LBS. As I was buying my Vado SL, I was being served by their most excellent sales assistant, who briefed me to the warranty terms and mentioned the condition 4: "200 to 500 km or 6 months, whichever comes first". My brother who was together with me looked into the eye of the assistant and with a broad smile said: 'That would be a week for him, eh?" :D I reported for the "first maintenance service" exactly 8 days later with 499.6 km on the odometer :)
 
Looking at getting RE battery and understand it doesn’t come with the cable to connect it to the bike. Found on Specialized site as a $35 item in different lengths. 145mm,160mm,220mm,285mm lengths. Not finding it on the site and initial google search didn’t clarify. Hoping someone familiar with the setup can advise which length is ‘just right’ for the Creo 2 RE
 
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Looking at getting RE battery and understand it doesn’t come with the cable to connect it to the bike. Found on Specialized site as a $35 item in different lengths. 145mm,160mm,220mm,285mm lengths. Not finding it on the site and initial google search didn’t clarify. Hoping someone familiar with the setup can advise which length is ‘just right’ for the Creo 2 RE
It is usually a 220 mm SL Road Cable. However, I cannot be sure for Creo 2. Why don't you give a Specialized LBS a phone call?
 
I got a Range Extender with my bike and it uses the 220mm cable, there is a little sticker above the charge port on my Creo 2.
 

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wow, we'll there's the answer - right there on the bike - didn't realize. Thanks!
I didn't notice it at first, only I think when I was trying to fit the RE the first time I didn't notice it when just charging the bike, still have not done a long enough ride to need the RE yet. I went for the Y charging cable too just for ease of charging.
 
Remember to use patience and care when plugging in the extender cable. Do a test pull to make sure it's locked because if it comes loose your while pedaling your crank will break it. Don't do it when you are in a rush to get going or you can damage the connector too.
 
Hi folks, have somebody installed 650b wheels on Creo 2? I see in rider book they say it is not recommended, because BB would be to low, but wondering if there is any real life experience? The reason I'm asking, there is very solid discounts right now on Roval Terra CLX EVO Wheelset and Enve G27, but both are in 650B size.
 
I run 28mm tyres on Creo 2, which is also not recommended as they state min is 38. Using a 58cm frame with 175mm cranks, I never had a crank strike. Unless you are doing some really serious off road, or you pedal in corners leaning over to get a crank strike, I don't see it being an issue. Can you borrow a set of 650b from an mtb to try it?
 
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