steve mercier
Well-Known Member
I would certainly not buy from the dealer again if that happened to me. I bought a bike and rode it 50km over some nasty river rock trails before I realized that the shock was not cutting it for me. The LBS (Trek Poco) let me upgrade to a better model without charge. Now I am loyal to them whenever I can be. You cannot ride safely if the bike is too big for you and I would go so far as to say they are partly to blame for letting you out the door with a dangerously bad fitting bike.