I really appreciate all the info that your letting us all know, it will make it much easier when I do finally receive my bike. Kudos to youI have gotten most of the kinks ironed out with the bike now except the battery rattles over sidewalk cracks...I'm trying to figure out some kind of spacer for the inside of the frame that shims the inside up to the same size as the battery opening...Doesn't need to be much, just enough to keep the battery from bouncing inside the frame...ANyone else notice this? Both mine and the girlfriends do this...I hate noise and other than that the bikes are silent now...Any ideas guys???