Known Issues & Problems with Giant Products + Help, Solutions & Fixes

[Sefutau2020]

It was quoted $700, not $7000. I think there was some confusion

Okay, that makes more sense. Good luck to you.

 

[Browneye]

Good suggestions. Yamaha techs like at a motorcycle shop?

No, for the yamaha sync-drive electric motor. A motorcycle shop has never seen one of those, nor likely even knows they exist. LOL

I just did a quick search on ebay for 'giant ebike motor' and there are lots for sale - you just gotta find one compatible. They're in the four to six hundred dollar range:

Giant Ebike Motor for sale | eBay

Get the best deals for Giant Ebike Motor at eBay.com. We have a great online selection at the lowest prices with Fast & Free shipping on many items!

www.ebay.com

EDIT: and $700 for a new one isn't horrible, considering the price of a new bike.

 

[happyisaak]

No, for the yamaha sync-drive electric motor. A motorcycle shop has never seen one of those, nor likely even knows they exist. LOL

I just did a quick search on ebay for 'giant ebike motor' and there are lots for sale - you just gotta find one compatible. They're in the four to six hundred dollar range:

Giant Ebike Motor for sale | eBay

Get the best deals for Giant Ebike Motor at eBay.com. We have a great online selection at the lowest prices with Fast & Free shipping on many items!

www.ebay.com

EDIT: and $700 for a new one isn't horrible, considering the price of a new bike.

Thanks! I saw that as well. Problem is the battery is also degrading (now charging only to about 85%). New battery looks like $800? So now we’re creeping into new bike territory…

 

[Stefan Mikes]

Problem is the battery is also degrading (now charging only to about 85%).

Something is very wrong here. A degraded battery will always charge to 100%, only its internal charge becomes smaller and smaller. Your e-bike is too young to have a degraded battery.
Take my advice: Ride the e-bike until the charge drops to 20%. Recharge and tell me what the charge level was achieved.

 

[YuriyIF]

Hi! How to remove servising message on my Explore e+2 GTS, the last time I reset myself last 2000km, but I don't remember through which program, through RideControl somehow it doesn't work.

 

[pmcdonald]

Hi! How to remove servising message on my Explore e+2 GTS, the last time I reset myself last 2000km, but I don't remember through which program, through RideControl somehow it doesn't work.

I think this is a dealer only function but correct me if I'm wrong. Mine goes away if I ignore it long enough, it's just a suggestion after all.

If it's triggering an OCD episode take it to the dealer and get them to extend the duration before it appears.

 

[YuriyIF]

I think this is a dealer only function but correct me if I'm wrong. Mine goes away if I ignore it long enough, it's just a suggestion after all.

If it's triggering an OCD episode take it to the dealer and get them to extend the duration before it appears.

I remembered, distance since last service reset when i updated my RideControl Charge display with RideControl app, but now it doesn't work.
I think it is possible to do factory reset RideControl Charge display, then update to latest version, who will tell how it can be done