conix67
Member
- Region
- Canada
It is an easy fix if ready made parts are available for it. The one that's installed on Revolt is braze on like you said, which means there should be screw holes for mounting in precise location on the bike and my Roam E+ doesn't have it.Sounds like your shop kinda sucks, because thats an easy fix. Clamp on/braze on chain guides (which is all that came on my Revolt and what you ended up installing) are available from several mfgs and a 2 minute install. The Giant one is probably a rebranded problem solvers or something.
The one I installed is a universal one that required several adjustment attempt to make it fit well without rubbing against things too much. It works, but it's not an ideal solution either.
I was going to purchase a road bike from Giant but after my experience with Roam E+, I went with something else.
Anyway, I'm much happier that my bike is mostly trouble free now - from mechanical standpoint. Besides the chain drops, the stock tires were prone to punctures - ended up replacing them with Schwalbees.