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I won’t be able to help with this issue, needs to speak to Wallke direct

@Max Black please help him ASAP and it would also be helpful if Wallke provide troubleshooting in the manual alongside the code errors.

Really, that's strange for sure

Thanks everyone! @Max Black can you please respond as to whether it's the wrong mounting bracket or an adjustment needed

Yep, saw that on the video, def gonna check to see that its seated properly which may have caused this issue

Thanks @fooferdoggie, they were seated properly. Do you know how to adjust the calipers?

1100 miles on X3Pro and when removed pads, looks like they were not properly aligned at the factory or is this normal? See pad where top 1/4 was not used at all which is illustrated in the Rotor. You can see where the dirt is untouched on part of the rotor. How do I adjust the caliper so that...

@Max Black please contact Eric ASAP

@Resipsa That was a great ride and day!

Which is why I also ordered a Cam Buckle stabilizing strap so there is no movement when hitting bumps: https://www.etrailer.com/Accessories_and_Parts/Curt/18050.html

@reed scott Not true! The rack supports the 126lbs total according to the specs

@Madpaddy73 I researched many racks and have had this one for 3 months now and works great! Make sure to get the fat tire holders. Good luck and I bought it for the same reason as you said.

It is definitely backwards, change that before you ride any further @98 SNAKE EATER

@maxblack is Wolf so you can message him here. If you see from other threads about Wallke, their customer service is very good with regard to handling issues. They aren’t set up to take orders over the phone so either website or Amazon. Once Wolf confirms your question about the latest...

@km406 Great photos and description of your experience. Do you mind If I post your photos on the Wallke Linked IN Company Page? Here is Link: https://www.linkedin.com/company/wallke-e-bikes

Hello @98 SNAKE EATER I am Wallke USA brand ambassador and own (2) X3Pros since June and have over 900 miles with zero issues and well worth the wait. Contact @Max Black who works at Wallke for technical questions and approx shipping times for the next batch. If you use the following link to...

@Kevin M So glad to hear you’re a fan! I have over 800 miles on mine since June. Email [email protected] and request they send you the Altus. The USB port on the phone holder charges your phone and may be disconnected. Trace the cord to the connection to see if properly seated. There’s a...

@Rizzo Yes I replied to you and @MaxBlack will respond. Sorry for the miscommunication, it was not intentional, simply a result of Covid impact on business.

@Rizzo Yes I replied to you and @MaxBlack will respond. Sorry for the miscommunication, it was not intentional, simply a result of Covid impact on business.

@Rizzo20 I confirmed with Wallke HQ the following and I apologize on their behalf of any confusion that was generated. Why is the transmission not Altus, but Torney? Due to the severe effect of coronavirus, the import of Shimano Altus was affected and shipment delayed. In order not to delay...