Can we buy these parts online? Or do we need to go through a bike shop?
Googling appears to show you can buy them online, but the 3-year Yamaha Bikes warranty is long for an ebike, they have not been selling ebikes long enough in the US for any of their ebikes to be out of the warranty period. You would need to contact Yamaha to find out if you swap out parts yourself what effect that might have on the warranty. For the OP I suggest he could just swap back in the original wheel set before taking it to the shop, but item #2 the general exclusions clause appears to accept it’s OK to mod the bike provided you replace with OEM genuine Yamaha parts like the Yamaha hub assembly he needs.
The handlebar plug on the end came off while on a ride so I wanted to replace it. Thanks Dewey
Were you able to get a new wheel set for your Civante? I believe this is the rear hub we have: https://bike.shimano.com/en-EU/product/component/grx-10-speed/FH-RS470.html. I am looking at getting the HE 1800 Spline from DT Swiss for my Civante: https://www.dtswiss.com/en/wheels/wheels-road/hybrid-endurance/he-1800-spline
I called Yamaha yesterday to find out about compatible wheels. They’re going to call me today after they do some research. I’ll make sure to ask about the grooved end cap for the speed sensor. Do you think I could take the DT Swiss rims to a bike shop and have them install the Yamaha hub on the Swiss rims? They replace spokes all the time, right? Couldn’t they just undo the Swiss rims to install our hub?
I appreciate you taking the time to post your experience! I’m also wanting to get new wheels (HE1800 DT Swiss). I do know the hub speed sensor IS patented by Yamaha. The placement of the sensor on the hub is what gives Yamaha bikes the Zero Cadence support. I do hope we can find a way to get new wheels though. I do appreciate the Zero Cadence tech when I’m going slow up a steep hill or on quick stop-and-go situations. I guess there has to be compromises for this tech vs having more lag to have a universal sensor.
Do you think I could take DT Swiss rims (HE 1800) to a bike shop and have them install the Yamaha hub on the Swiss rims? They replace spokes all the time, right? Couldn’t they just undo the Swiss rims to install the Yamaha hub?
Hi, sorry I don't know about wheel building, I'd ask your bike shop.
I went to my LBS, he looked up the DT Swiss HE 1800 wheels and he said since Yamaha uses standard Hub components (12x100 front and 12x142 rear) he can just pop out DT Swiss’ flange and put in Yamaha’s so the lock fits in there for the magnet. Did he miss something? Were you not able to do that?
I went to my LBS, he looked up the DT Swiss HE 1800 wheels I want and he said since Yamaha uses standard Hub components he can just pop out DT Swiss’ flange and put in Yamaha’s.
Well that's good news. I'd still check with Yamaha that doing this won't invalidate your warranty but as you will be using a Yamaha OEM hub assembly, and given the shortages/problems in the bicycle supply chain, I sincerely hope they don't object to you using another brand rim.
