I'd sent an email, just waiting to hear back. Out of the box, the computer display was loose (adjusted & tightened, good now), moved the control buttons as far left as I could & a little up, so as to make room for phone mount. Headlight on the right side. Btw, Cruise control eats the juice. Slimed and rode a little, just peddling, to run slime throughout the tubes. 16oz bottle, 6-7 oz in the front & rest in the back. Attached alarm under the bikes carry handle where the 'class 2/3’ sticker is (it was loudest there) with 2 sided tape & zip ties. Taillight attached to seat post about halfway up. Bike is BIG. Got a compliment by a man & his son @ Dollar General, awesome. Don't think I got the panniers on the right way, I'll fix later as they stay on while riding for now. Bags are actually larger than I thought they'd be. Twisted the steering stem as much as possible to straighten while cranking down the thingy that holds it (good enough). Tires @28psi, a little bumpy, but I feel more confident in the corners like that. I can't wait for you to get your bike Tom (& everyone else
)! It's a trip, I was kinda nervous leaving it outside the store, but kept it within visual. Fun stuff.