Well, I am glad to see it is not just me. I bought my Como 3 in April 2019 and noticed a problem within three months. Turned out to be cracked frame near the motor. No crashes but, I am at the top end of the weight limit and ride a lot! At least 20+ miles daily and more on weekends.
My LBS worked with Specialized sent a new bike. Another 2019 but, this one had the headlight down by the tire and my last one had it higher up. I ended up having a problem wear it wouldn’t go past 20 miles an hour and after working with my LBS Specialized send the new block and I could now use Mission Control App too (I couldn’t before). Both 2109 bikes were the black ones.
Well, I didn’t ride much from September through February. I started again and noticed the slight wobble in my crank area AGAIN! Cracked frame.
The good news... Specialized is now sending me a new 2020 Como 4! No more 2019’s. Hopefully, the 2020 doesn’t have the same problem. I truly “babied” the second bike as much as possible. The funny thing is, when I bought the first one, I didn’t like the black but... it grew on me. However, I have seen the 2020 Charcoal/Black/Chrome and I think I like it too. I just want it to last!! It’s such a fun bike to ride ride!