Known Issues & Problems with Specialized Products + Help, Solutions & Fixes
- Thread starter Ann M.
- Start date
Stefan Mikes
Gravel e-biker
- Region
- Europe
- City
- Mazovia, PL
Paolo will certainly give an answer to you.
Paolo sent a forumfree.it link. Comes with ads for young girls looking to hookup. I'm trying to hook up with the BLevo app, not the girls. Tried it again after changing and re-entering settings. It says scanning for bike, but never finds it. Now it's back to "turn Bluetooth on". I asked Paolo for a refund. He wrote back: "Ask at the store...I cannot refund". This app and support is a joke. Beware.
Stefan Mikes
Gravel e-biker
- Region
- Europe
- City
- Mazovia, PL
I strongly disagree Rede. The fact BLEvo doesn't work for you doesn't mean the app is bad.
Kam1936
Well-Known Member
That's strange. I was refunded immediately. Try using another device, other than your Iphone with MC and BLEvo. It might help? What's even more strange is BLEvo was designed to work with the Levo. 4.6 rating out of 5 with over 10K downloads and over 700 reviews. I'm one of those who rated the app 5 stars. No problem here. A shared experience with hundreds of others. Works great with my Turbo Vado 5.0, 2019 edition.
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Kam1936
Well-Known Member
Something is amiss IMO if he is having issues with both MC and BLEvo as an owner of a LEvo. Old generation LEvo, several changes, motor, battery etc. That could have a lot to do with it.
Kam1936
Well-Known Member
Apparently not so simple. Something is going on. That Iphone 11 could very well be the culprit. Due to upgrades, people have reported their newer flagship devices stopped working with these apps. Especially, when Android 10 dropped. Now we have 11. Search the forums for solutions. Not to say there hasn't been some unhappy campers. Otherwise 4.6 ratings would 5. MC ratings are 3.1.
I bought it because it was supposedly much better than MC, which was perfect 4 years ago, and now is problematic, especially with no service. I'm quite aware that these wonderful "plug and play" devices are often not. The Iphone 11 is rather mainstream, and if there is an issue, then BLevo needs to fix it. My e-bike is totally Specialized, and not modified in any way, and is up to date according to Specialized. And, sending a forum link with sexy ads is hardly a professional approach.
For whatever reason over the last year or so, the battery usually only charges up to 94-96%, rarely 100%. The charger is relatively new, a warranty replacement in 2019. So with 90% healthy battery, does that mean the capacity is now 0.90 times 0.95 = 0.855, or a range reduction of roughly 15%? Thanks
Stefan Mikes
Gravel e-biker
- Region
- Europe
- City
- Mazovia, PL
Yes.
Stefan Mikes
Gravel e-biker
- Region
- Europe
- City
- Mazovia, PL
300 cycles will bring the battery to 75% of the nominal capacity?
Stefan Mikes
Gravel e-biker
- Region
- Europe
- City
- Mazovia, PL
I got my display updated and BLEvo still works OK...Looks like Turbo Vado 5.0 has a couple of updates according to MC. That's one thing BLEvo doesn't do.. Looks like for the display and motor. Everything is working good right now. What to do? If it breaks something connecting to MC and BLEvo I'll be unhappy.
Hello everyone, considering buying a somewhat used Specialized Turbo (2016). I rode the bike and did not notice any of the issues identified here.
Maybe there is something I’m missing though.
Any issues specific to this model I should be aware of? Thank you for your time!
Maybe there is something I’m missing though.
Any issues specific to this model I should be aware of? Thank you for your time!
Stefan Mikes
Gravel e-biker
- Region
- Europe
- City
- Mazovia, PL
It is an older model than Vado, Como, Creo or Levo (including SL e-bikes). Several older Turbo models are Forum members though.
If you want to buy a 2016 Turbo, be aware that the battery might be heavily degraded, and I am not sure if you can buy a new one. (If you can, the battery will be very expensive).
Thanks for the super fast reply Stefan. As far as I could make out, the bike was not used a lot.
I read in some of the comments that Specialized was committed to continue producing these batteries for a few years, is this still the case?
Also, in your opinion, is it worth buying an ebike of this age or am I looking for trouble here?
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