Best Buy--About 2 months ago I went into the local Best Buy that I was last in about, oh, over a decade-plus ago......back when a time when I would browse their CD section to check out the latest box set, being that Tower Records went under and out.
Completely different vibe and appearance upon walking in. I needed a new 110ac power supply for my laptop. It was enough to get help but I did wind up with what I thought was an overpriced power supply. I also asked the sales rep about a new battery for my HP laptop, being as I bought the laptop at that very Best Buy in 2011. Nope. No longer stocked and he offered no help as to getting a replacement except "check the internet".
Well, I did him one better and went to the Staples not far from there and got the help I needed. Best Buy is kinda in my rear view mirror. Heck, I don't even think they have a CD section anymore, but I wasn't interested in walking the high tech/high dollar place to find out.....