As it was a brand new bike they agreed to send replacement parts and oil. I expected to receive a new brake lever/reservoir and hoped for oil with a bleed kit. What they sent was the complete rear brake assembly: brake lever/reservoir + separate hydraulic line (rear length) + disk brake/caliper; plus a small bottle of Tektro oil with a couple of olives/inserts.
I then bought a bleed kit from Amazon being careful to pick one that had a good selection of 'connectors' to provide the most chance I'd receive ones that would fit the bike-branded brakes (turns out they're re-branded Tektro's), as well as all of the other necessary parts. I was very happy that the kit did indeed have connectors I needed, and was even happier that where the small plastic tubes fit onto the syringes there was a kind of bushing to prevent the tube coming off under pressure and squirting oil everywhere! Where it fits onto the nipples that screw into the brakes though is still the weak link and probably means the tubes are a one-off use as they are essentially just stretched over the nipple. The kit included multiple tubes though, so I was ok with that.
I did not use the line or the replacement caliper & pads, will keep those for possible future use, at least the pads for sure. I just disconnected the hydraulic line from the existing brake lever, as well as the motor cut-off cable, removed the grips and then loosened/removed the brake lever. Installed the new one, connected it all back up and rotated the brake lever so that the reservoir was level and the bleed port at uppermost. Removed the bleed port screw and connected a nipple and tube/syringe with a little oil in it (kit didn't have one of those little screw-in type cups that some Shimano kits have). Then I removed the rear caliper, took out the brake pads, installed a brake block, took out the bleed port screw and inserted a nipple/tube/full syringe of oil. Pushed the syringe and watched the upper syringe attached to the lever/reservoir start to fill. Then I squeezed the brake lever a whole bunch of times and watched some bubbles come out at the top. Once done, disconnected, cleaned up, reinstalled. Done.
When calling the bike company about the leaking brake, I had checked the membrane and couldn't see any issues. The oil seemed to be coming out from the bottom side of the unit. It was easier/cheaper for them to just ship a replacement, especially as this was a new bike that had just been delivered. As far as I'm concerned, Biktrix couldn't have handled the situation any better!