Douglas Ruby
Well-Known Member
- Region
- USA
- City
- Groton
I posted an email to Marco Sondregger, Product Manager of the Specialized Turbo development in Switzerland. I referred him to this thread. Hope that helps.
Doug
Doug
There are 3 chargers right now. The big finned unit that comes with the base Turbo, the new smaller unit that comes with the S model, and an even smaller travel charger. I have all 3 and all 3 do the same thing.Hi John, were you having this issue with the new 2016 charger (the smaller, black charger that has now replaced the travel charger), or was it with the large, finned unit?
That's the problem. That's the one that came with my Turbo S and I had them order the big finned one like the one that came with my wife's base Turbo. Problem solved. Still doesnt hit 100% every charge but at least it shuts off now when it's done and the lights on the bike go off like they are supposed to. Their support is terrible. I have emailed them a dozen times and never hear back from them. I give up. Next bike with be a Stromer for sure.My brand new base Turbo purchased August 2016 does the same thing: charges to 98%, then fault light on the charger comes on. Never gets to 100%. I have the more compact rectangular charger, not the finned one.