I had same thoughts before hacked x1tool tried to update my controller. meanwhile I contacted the developer what to do with my firmware update message. guess what: he told me that this x1tool version can't update any firmare online at all. this confirmed my suspicion.Doesn't say that. Say's WW has a controller backed by Bafang.
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WW's cutting edge, things can get dicey not for the faint of heart. lol.
Look what innotrace et al just did to them? Partied it up with our up-grade money, then squabbled, 'scorched earthed' the customers - and this dufus has the gall to announce Watt Wagons customers must ask Watt Wagons (the company he burned) for [your money or] updates.
I'd sooner trust WW by a mile. Why? Debts are not assignable in the USA. Only assets.
Watt Wagons contracted for an asset and they returned a debt - of their own making.
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I ordered from WW after they'd discontinued the Titanium Cross Tour hardtails.
Then, COVID reeked havoc and trade was insane; no shipping containers; PRC locked down, etc.
Took a year, but WW somehow located a 'small' frame. Ordered high-end parts, but to expedite the matter I agreed for them to 'do it as you like' with what's available to get rolling ASAP. We agreed they knew the best path and had the resources.
Unconstrained, the build took a week and they hooked me up - high-end components on a fattie w/ 4" Gum-walls, unique and beautifully retro.
My firm impressions: Ordering on the 'soon come' is a risk, but if it can be done these are people that'll do it.
Not terribly sympathetic for those that won't go there, fearing risk/ failure and having to obtain a refund - after I took a much bigger risk, preordered, paid, waited and WW pulled it off.
FS bikes don't fit my use, but the new, alloy version is better than Gen 1's CF frames. Just my opine there.
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They have a contact-us address and I'm sure will answer your questions.
I'll cosign they've been a good company to me.
so trusting WW would be possible only under one aspect:
developer provided all necessary tools and I guess also sources for xt1tool to his salesman rico.
if I understood correctly this salesman made all business with WW.
WW needed updates to justify the subsciption.
so best case for WW: x1tool was modded by salesman (or someone in his environment) to write fake firmware versions and WW did know nothing.
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