Glenhollow
New Member
My dash just turned 6 months old on May 4, 2018. In that time, it has been inoperable just about three of those months. In the first week, the display was randomly shutting off. I took it back to the shop and the mechanic said there was a loose wire causing it. Ok, no problem it happens. After a month, the display was going off again, but this time showing error 5 before shutting down. I called the shop and mechanic said it was a bad display, and he will order a new one. After putting me off because of Christmas rush I had waited three weeks for my part. Now it's the beginning of January and he called to tell me to bring the bike in. I took it for a test ride after the new display was put on, and it rode fine. I took it out the next morning and the same error code came up, and the bike shut down. The shop said it was a bad display again. I said according to the error code it could be wheel sensor. He said no, it was the display. I went to another shop that sells Raleigh Ebikes and found out that Izip is owned by Raleigh and they would honor warranty there. Well, it was indeed the wheel sensor. Two and a half weeks later it was fixed and running again. Three weeks ago my display once again went out, but this time for good. I took it to the new shop. The mechanic said Raleigh was going to upgrade to a newer display, however, my boost button would not work with the new one. So, they said because of that, they will also upgrade the bike with a throttle. The shop got the parts in, put it them on, and the throttle would not work. Raleigh said it was the cable and would send one right out. That was last week. I come to find out yesterday Raleigh never got the part out due to some miscommunication, but would expedite one right away. My bike should be done today or tomorrow, I hope. I really like the bike, but I just don't trust it anymore. I'm disabled so when it breaks down, I have to walk it, and that kills me. I would trade it in, but I could only get $850 in trade when I spent $2000 on it 6 months ago. I hope now it'll run smooth for awhile.