Brose motor repair

HCooke

Member
Region
USA
Hello, I have a Pedego City Commuter Mid Drive. Motor has developed a clicking, clacking sound that is getting worse. Pedego store where I bought the bike is closed - out of buisiness as are several others in the St. Louis area. Nearest Pedego store to me is several hours away. I have taken my bike to several LBS that sevice other ebikes with no success. The LBS have not been able to communicate with Pedego. Bike is less than 4 years old and should be under warrenty, but when I spoke to Pedege the technician said that a bad bearing was not a warrenty issue. Pedego sells a replacement motor but does not have any in stock and will not back order.

There is a person on Youtube who repairs ebke motors and demostrates how to remove the motor and ship it to him. Does any on this board have any experience with this? I have good mechanical skill and after watching his videos, I think I can remove the motor.
 
If your mechanical skills are good then you should have no problem removing your motor and sending it off. I believe eBike Motor Repair https://ebikemotorrepair.com/?v=0b3b97fa6688 is the US arm of Performance Line Bearings. Pete, the owner of Performance Line pretty much started the business of motor repair for various brands. He has many videos of these repairs up on his site and as well as on YouTube.

Being it's a Brose, have you talked to any Specialized bike shops around you? They've had Brose powering their ebikes for years now & it's possible they could look at your motor and make the repairs needed.
 
Have you tried torquing down the pedal arms, replacing the pedals and finally tightening the motor mount screws?

I've found all kinds of noises from pedalling in my bikes were based on something loose in the above three areas. I suppose a good bike would have tried these things.
 
The motor for you bike is a Dapu MD500 actually as seen on the Pedego site relating to the bike you describe you have?
Screenshot 2025-07-19 at 2.31.53 PM.png
If you are confident that the motor is where the problem is and can remove it yourself I would say to ship it to a reputable repair facility. Any idea of a warranty claim on a 4yr old bike probably isn't realistic however.
 
Have you tried torquing down the pedal arms, replacing the pedals and finally tightening the motor mount screws?

I've found all kinds of noises from pedalling in my bikes were based on something loose in the above three areas. I suppose a good bike would have tried these things.
Thanks, I will try these suggestions.
 
What a little girl... Ignores me then reads every one of my posts.
Don't you have to get to the Bafang throttle factory for your shift?
Or is it time to wind the rubber bands on that 15mph euro toy? 🙃
 
Back