Just my $0.02 worth -
My wife and I took delivery on 2 - 2020 Turbo 5 Vado's last May. I looked at and test rode everything locally available choosing the Vado 5 based on motor torque, battery capacity, comfort, and LBS support.
These are our 2nd pair of ebikes. I built up our first bikes 9+ years ago from our older mountain bikes and components purchased mostly through Grin Tech. I have had a right knee replacement. My left knee is a candidate for replacement as well. These ebikes make it possible for me to again ride our local very hilly terrain. The new Vados have also opened up more out of the area trips. I am impressed with the Vado's stability at higher speeds, braking effectiveness and smoothness of shifting.
My Vado has been trouble free. My wife's had several issues that among other things caused the assist levels for Sport & Turbo to reset to 0 in the middle of rides. Under warranty the LBS ended up replacing the battery, the display and updating the firmware several times within the 1st 2 months. Everything has been great since.
At 70 yrs old, 5'-9" and 220lbs I find the medium size frame very comfortable. We both use GP-3 grips on our mechanicals to reduce numbness. I also installed these on the Vados.
Our mechanical bikes have rigid forks with suspension seat posts. I considered suspension posts for the Vados, but decided against them as the wide tires and spring loaded forks do a good job for us, even on gravel.
At 6 months my mountain biking sons suggested I check the brake pads. To my surprise the front pads on mine were almost worn down to the thickness of the thin spring that separates the pads. I replaced the stock 'resin' pads with 'metal' pads with heat sinks; Shimano J04C's. Out of concern for our hilly terrain and my bike + rider weight I also moved my 180mm front brake rotor to the rear replacing the stock 160mm rotor. I installed a new 203mm rotor on the front. Very nice, esp after the pads wore in.
We've taken the Vados on several trips where we do day rides from a B&B. They really open up our route options and don't leave us as tired at the end of the day. We're now planning our first unsupported multi-day trip up Oregon's Willemette Valley. We'll be riding from inn to inn so no camping, but we still need to carry clothes, gear and some food & water for multiple days. In planning for this I've found a few issues with Vados;
The rear rack is Racktime comptible. However, we'll be using our Ortlieb panniers. The pannier clips interfere with the Racktime bags so it's one or the other. We're going with panniers and strap on bags for the top of the rack. I've noticed that other racks have a raised platform for Racktime bags or a lowered bar for panniers so you can use panniers at the same time.
Our Vados have the headlamp mounted to an extension off the handlebar stem. This prevents using a handlebar bag. It would be preferable to mount the light on the fork crown as many competitors do. We're correcting this by mounting the light above the handlebar with extensions one of sons made for us.
Other than that, I think we're set to go.
A thought on the Mission Control app. Overall, I like it. It could use a security option where the bike motor wouldn't supply power if you weren't logged in through the app. Otherwise you just press the on button and off you go, plus or minus any mechanical locks.
One last comment, our sons gave us Abus frame locks for Christmas for quick in town stops. The Vados do come equipped with inserts in the seat stays for these locks, but they don't quite match up with the available mounting slots in the Abus locks. We were able to do a bit of grinding on the locks' mounting slots to get them to match the bikes' inserts but why? Seems like a miscommunication between Abus and
Specialized.
We like these new bikes and would probably buy them again. We would buy through a local shop for the service and warranty convenience even though it is more $. I guess we're getting to the age where less hassle is a good thing.
Anyway, keep the tires on the road and happy cycling! Maybe we'll see you on the trail.