Looking at the labels, these are the Photon Pure. did the Photon Pro arrived as well?100's bikes are sitting in our warehouse hallway.
Our mechanics are working according to the production schedule.
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Looking at the labels, these are the Photon Pure. did the Photon Pro arrived as well?
Oh look! There's my bikeOf course, how would we promise something if we did not receive the Photon frames after sharing constant updates?
The Photon Pro bikes were stored in the other half of the picture, which was not visible.
The bikes are getting built in the sequence of order we received. We are building at the rate of 4 bikes which includes through testing and QC.
Our first and foremost priority is to ensure highest quality and safety. We had to re-certify our chargers to UL standard because they had a lot of changes made inside to accommodate the CANbus communication with the BMS and for the initial customers, we will be shipping those chargers directly from the factory but most customers will get it with their bike itself.
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I believe that white one's mine.. right there!!!Of course, how would we promise something if we did not receive the Photon frames after sharing constant updates?
The Photon Pro bikes were stored in the other half of the picture, which was not visible.
The bikes are getting built in the sequence of order we received. We are building at the rate of 4 bikes which includes through testing and QC.
Our first and foremost priority is to ensure highest quality and safety. We had to re-certify our chargers to UL standard because they had a lot of changes made inside to accommodate the CANbus communication with the BMS and for the initial customers, we will be shipping those chargers directly from the factory but most customers will get it with their bike itself.
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So the battery & charger are proprietary using telemetry between the charger and the battery (BMS)?We had to re-certify our chargers to UL standard because they had a lot of changes made inside to accommodate the CANbus communication with the BMS and for the initial customers.
Beautiful bike, do they come with the US flag as well?Of course, how would we promise something if we did not receive the Photon frames after sharing constant updates?
The Photon Pro bikes were stored in the other half of the picture, which was not visible.
The bikes are getting built in the sequence of order we received. We are building at the rate of 4 bikes which includes through testing and QC.
Our first and foremost priority is to ensure highest quality and safety. We had to re-certify our chargers to UL standard because they had a lot of changes made inside to accommodate the CANbus communication with the BMS and for the initial customers, we will be shipping those chargers directly from the factory but most customers will get it with their bike itself.
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I am sure Zen could buy a few of these and have them handy for American customers that want that option.Beautiful bike, do they come with the US flag as well?
So the battery & charger are proprietary using telemetry between the charger and the battery (BMS)?
I ordered the Photon Pro in late January. How far back in the line am i?Of course, how would we promise something if we did not receive the Photon frames after sharing constant updates?
The Photon Pro bikes were stored in the other half of the picture, which was not visible.
The bikes are getting built in the sequence of order we received. We are building at the rate of 4 bikes which includes through testing and QC.
Our first and foremost priority is to ensure highest quality and safety. We had to re-certify our chargers to UL standard because they had a lot of changes made inside to accommodate the CANbus communication with the BMS and for the initial customers, we will be shipping those chargers directly from the factory but most customers will get it with their bike itself.
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I ordered the Photon Pro in late January. How far back in the line am i?
Alright, I bought mine in mid-late February so my heart sank a bit when you said 4 bikes a day in an earlier post but it sounds like I am not really that far off from getting mine too.You should be getting it fairly soon. I would say in the next 7-8 business days it would ship out from our facility.
Our team will contact you next week to process the pending balance payment and get this shipped out to you.