Upgrade ebike and support. Opinions wanted.

sc00ter

Well-Known Member
Region
USA
City
Norfolk, VA
I'm considering upgrading my RadRunner. While its been a great ebike for the price, I want something more commuter friendly. I'm also at the point of giving up the throttle. Finally, I'm considering a Class 3. Keeping the 20" wheel size as they work best for my needs. So I'm considering a Tern HSD S11. Only issue, a local bicycle dealer sells Tern but has no electric Terns in stock, ever. They have to "order" it. Also elusive about my electric support questions IF anything should go wrong. They keep saying Terns are reliable. Whats even weirder is REI Co-Op sells a few Tern ebikes, actually on the floor, but they only carry 3 models and can't order the S11. So, if I order the S11 thru the local shop I suppose I can get electric support thru REI Co-Op.
 
Warranty is long over, and those options have crossed my mind. I'll hang onto the 'Runner regardless. Now here's the complicated part. If I keep a throttle, I'm happy with a Class 2. But if I give up my throttle I'd like Class 3 speed. Confusing, I know. Wife said just get another 'Runner, but the Plus model. And a Juiced Hyper Scorpion would tick all the boxes but I'm kinda ready to upgrade into the upper tier of ebikes. And I really like the way the BUZZ ebike mid-drive works. It just felt natural, encouraging my outta shape self to actually pedal.
 
I’d verify REI is willing to provide electric support for the S11 before taking the plunge.

Based on what you’ve said I’d be hesitant to trust the LBS Tern dealer with anything.
 
The Buzz is a Down Grade from a Hyper Scorpion imho.
If the Hyper Scorpion checks all boxes i would go for it, it should feel more natural compared to your Rad because the Hyper Scorpion has a torque sensor. Another Scrambler or Taco style bike to check out is the Ariel Rider 52volt X-Class, it is a very impressive bike for the cash but does not have a torque sensor like the Scorpion.
 
Make me understand why you're considering "giving up the throttle". Is it in your way or something?
 
I rarely use the throttle. But with a 'Runner 1 I hamster wheel at full speed so I'm stuck using it when I'm in a hurry.

And Eleven. I had a BUZZ etrike for a bit. I really liked the mid-drive on it.
 
Many REI locations are authorized Bosch service centers, but if your local doesn't inspire confidence, it's worth using Bosch's website to search for local service centers. :)


Using the "Dealer Search" button in the upper right will list local dealers, and if the location is an authorized service location, it'll have this image beside their name...

ebike-service.svg


When I got my second e-bike (Shimano motor), before ordering I checked locally, only to find one of my fave LBSes serviced Shimano motors, and that the mechanic rides a Shimano E8000 personally. 4000km and no problems, knock on wood, but good to know.

My 20" rear hub e-bike is now an occasional grocery getter/winter beater. :)
 
antboy, thanks for the link! I don't hate the Tern dealer bicycle shop but they have an expen$ive reputation. But I've never heard of them doing shoddy work and I've seen the same mechanics forever. REI Co-Op has a good reputation as well. I don't mind paying for service and repairs, just want to make sure they can be done right. So I'm going to look into the S11 and see what happens.

My main reason for the Tern consideration. My wife and I combined come close, but not over!, the payload weight limit on the Tern. I wanna mount a Sidekick passenger kit on the back and a nice basket on the front. I know the Tern won't fall apart or give me any issues hauling us around, and serve me for my weekly commute to work.

And I'm hanging onto the 'Runner. I may look into what Timpo suggested and hop it up.
 
Okay, after many considerations: most important being my wife will not ride on the back and no longer needing front rack capabilities, I took a E-Lux Malibu GT out for a spin and fell in love with it. Fast enough, powerful, comfy, local support and overall good reviews. And bright red! Yes, its not a 20" bike but the larger 26" wheels feel so stable and as crazy as this sounds the normal beach cruiser sized tires feel super responsive for such a long ebike. I basically took it out for 30 miles on my test ride, playing in the same environment as my 13 miles commute. Now to transfer my 34 liter SHAD trunk and find a place to mount my Foldylock.
 
Back