Here's a great reason why I continue to use a local bike shop.
Recently received a complete upgrade from the original Bloks display to the new TCD-W that works with Mission Control: For
FREE. Yes, a most likely $400 (343 Euros) upgrade at no cost. On an old bike!!
The story:
Roughly a month ago shortly after cycling from home, the Vado 6.0 motor stop working. The display worked, checked and reinserted the battery a few times, etc. Thought it was simply the switch on the handle bars that controls the modes. Fortunately only less than a mile from home so riding the beast back home unpowered was possible.
Off to the bike shop for analysis. Thinking it was simply a switch replacement I was completely stunned when they called with the news that it needed the Bloks system completely replaced with the TCD-W upgrade. I'm thinking "
Ouch, my poor wallet!" because the bike is pushing 5 years old and almost 5000 miles (8000km), certainly way out of warranty. The shock came when the rep said it was being done at no cost. My local bike shop is a regional chain and sells a ton of
Specialized bikes. They said Specialized would reimburse the shop for the entire upgrade. I quickly shut my opened mouth and said "OK thanks"!
It took roughly a week to get all the parts (not bad in today's supply chain challenge) and few more days to complete.
So now I have been playing with Mission Control and some of the settings. The only thing I changed was the Eco mode. Guess I had been used to riding in the factory settings.


I'm still a little stunned but very appreciative to the bike shop.