Wow, well really frustrated with all of GSD, HP Velotechnik and my local distributor/mechanic at this point. After a shipping delay, HPV got the 3rd motor out. To be fair, breaking the axle on the second motor was my fault/an act of the torque-wrench-miscalibration gods. However, after installing this brand new motor, the same thing is occurring as before, namely that no assistance is coming from the motor at all, at any assist level. There are no new errors, as expected given that it is a new motor. I ran motor calibration through the service tool my mechanic provided, which completed successfully but did not fix the problem. The first motor definitely failed, it was throwing out error codes left and right. So at this point we are looking at either a) HPV sent me a defective replacement motor, which would beggar belief, or b) total system failure, as, if the motor is fine, then the computer and/or wiring harness must be to blame. I can't fault HPV for service, as they have been fairly responsive for being half way across the world. My mechanic hasn't been nearly as helpful as I would have hoped especially given that I am doing most of the actual work. GSD for their part has been outright unhelpful. At this point, I can't really recommend GSD at all, despite the general feeling that they made good drive systems, and I can't recommend HPV because it's so difficult to get timely service for their trikes in the US, irrespective of the fact that GSD liquidating is not their fault and they are already sourcing new drive systems for future trikes. Any e-bike is only as good as the service you can obtain for it. Moreover, I just feel that this system, for which I paid a premium, hasn't really justified the extra cost over a cheaper solution. When it runs, it's great. But a year in, with only a year warranty - which is kind of a crap warranty - I'm dead in the water and the drive manufacturer is being liquidated. If I had known any of this in advance, I would have gone the DIY route, but I'm invested at this point.