RedShift ShockStop Stem on Super Commuter +8S w/Supernova M99 Issue

GuruUno

Well-Known Member
I want to use the RedShift ShockStock stem on my Trek Super Commuter +8S e-bike that has the Supernova M99 front light as installed by Trek as OEM, however the Trek dealer tells me that the mounting plate does not work as provided by Trek or ?
I contacted RedShift, they state:
" The first thing you can do is check to see what the bolt separation is on the Supernova faceplate - the Shockstop bolts are 32mm apart in the horizontal direction and 40mm apart in the vertical direction. If your custom faceplate is not compatible then unfortunately there is not an easy solution and you might need to get a different M99 that mounts to the handlebar or use our utility mount to mount a different light. If the M99 mount is one that goes under the faceplate that might also be a problem so you might need to get a different mount from Supernova".

Not being the bike "expert", I'm reaching out to all to see what my options are without drastically changing things too much.
I'm awaiting a reply also from Supernova.

Additionally, I found a place online in Oregon called "FrameBuilder Supply" that I'll be reaching out to also to see if there is an alternate solution provided by them.

Anyway, given the desire for the ShockStop and the problem that the existing OEM stem mount plate on the Supernova M99 don't match up, is it not possible to have someone make a plate that will or am I not "getting it"?

I'd like to keep the M99 at it's intended position wiothout having to relocate it, but if no other option exists, then it might be considered (however the Trek dealer informs me that wires are too short, etc., etc., and so on to burst my bubble).

The ShockStop seems like the answer to my wrists and all the other things that are touted to be the reason for it's success.

Has anyone got assisted solutions?
 
I also have trek super commuter and looked into the same thing.
i gave up and living with the the fork that comes with the bike.
I think the lauf carbon fork will work if you are willing to pay $800 or so for it.
 
I want to use the RedShift ShockStock stem on my Trek Super Commuter +8S e-bike that has the Supernova M99 front light as installed by Trek as OEM, however the Trek dealer tells me that the mounting plate does not work as provided by Trek or ?
I contacted RedShift, they state:
" The first thing you can do is check to see what the bolt separation is on the Supernova faceplate - the Shockstop bolts are 32mm apart in the horizontal direction and 40mm apart in the vertical direction. If your custom faceplate is not compatible then unfortunately there is not an easy solution and you might need to get a different M99 that mounts to the handlebar or use our utility mount to mount a different light. If the M99 mount is one that goes under the faceplate that might also be a problem so you might need to get a different mount from Supernova".

Not being the bike "expert", I'm reaching out to all to see what my options are without drastically changing things too much.
I'm awaiting a reply also from Supernova.

Additionally, I found a place online in Oregon called "FrameBuilder Supply" that I'll be reaching out to also to see if there is an alternate solution provided by them.

Anyway, given the desire for the ShockStop and the problem that the existing OEM stem mount plate on the Supernova M99 don't match up, is it not possible to have someone make a plate that will or am I not "getting it"?

I'd like to keep the M99 at it's intended position wiothout having to relocate it, but if no other option exists, then it might be considered (however the Trek dealer informs me that wires are too short, etc., etc., and so on to burst my bubble).

The ShockStop seems like the answer to my wrists and all the other things that are touted to be the reason for it's success.

Has anyone got assisted solutions?
I installed one of these on my Trek XM700 and I never noticed the difference. As I understand it these work best on Road Bikes because of the drop handlebars. Anyone else want to chime in if they have flat handlebars and how these stems perform?
 
It is.
I'm 67, my wrists are sore, pins and needles, common problem.
Have a BodyFloat for the back end, need cushioning on the front end.
 
Can you be more specific as to how it can be incorporated with a different display? If it goes into that spot, is there some addition mounting capabilities to use for the light? Or?

It's probably something that your dealer has to do, but since I've seen how the Bosch display system plugs into the motor, I can tell that it's a four pin connector that could be swapped out for an Intuvia system.

The mount that I linked replaces the lower half of the Bosch Intuvia display mount that closes around the handlebars.

As for the ShockStop Stem, its one of those pieces that makes a subtle difference. When you ride another bike without it, you notice it immediately and want to get back on your bike that has it installed. The ShockStop Stem has a different rubber elastomers that the user has to install based on their handlebar setup and rider weight. I believe that level of dampening is lesser on flat bars vs drop bars.

One thing to note about the stem with the m99 is you'll notice it transmits some vibration, into the headlight. This introduces some amount of headlight "jiggle" since the m99 is a very hefty unit.
 
I know it is a common problem, but adding suspension is not necessarily the answer. It could be that your saddle is too high, or the bars too low or too far away. You can also try different positioning of the brake levers, different grips, or gloves. Myself, I have a suspension fork and my hands still get numb, because I need to change my handlebars.
 
So, $134 for Intuviadisplay, $39 for the Bosch Supernova Front Light Bracket, $139 for the ShockStop...is all that worth the investment or should I just get the Carbon Fiber Lauf TR275 XC Fork for $790? What would YOU do.
 
I installed one of these on my Trek XM700 and I never noticed the difference. As I understand it these work best on Road Bikes because of the drop handlebars. Anyone else want to chime in if they have flat handlebars and how these stems perform?
I've had mine for about 2 weeks, it makes a huge difference for me over rough pavement. It takes the jolt out of those tree root bulges, and generally eliminates road buzz. Makes sidewalks way more bearable over the course of a week, too. I think the key is to use the correct elastomer combination. I ended up using only one yellow, or maybe it was the orange? The default combo won't give you any benefit with flat bars.
 
So, with all that, the only item stopping me from the ShockStop stem install is the fact that the Supernova M99 light as installed by Trek won't fit with that bracket, and all the Supernova brackets create their own issue.
Bummer that there is nowhere else to mount it.
 
Well, I got my Ritchey Supernova Mount for C220 / 4-Axis Stems from Bike24 yesterday.
Sure, I had to pay for it to be shipped from Germany, but I got it!! (They had 2)
Today I had the Trek Store in Middletown, NJ install the Redshift StopShock Stem on my Super Commuter +8 S and everything is 100% excellent. Will Schruba the tech, is a super awesome top notch well educated specialist who assisted in the install and really knows his stuff.
Done deal. I'll play with the settings over the next few weeks, as the default for anyone 225 lbs. or more (I'm 225) is a 60 and a 50 elastomer combination. Anything else is only 1 elastomer, a 50, 60 or 70. It's a little stiff, but I can see a difference. Possibly the 50, 60 or 70 by itself may be more suitable.
It's a sad day when the customer has to do the legwork and push the envelope to get answers from whomever to get things to work.
Maybe not a lot of people need to do what I need to do, but one might think that with this issue being resolved, the mothership (RedShift) might want to digest the steps and possibly have the ability to help consumers adopt and utilize their product by doing a little homework themselves. Not sure if my specific application/needs are similar to others who may have had the need to have some sort of accomidations because their mounting holes were of a different spacing, etc.
The original order I had with RevolutionBikeShop was cancelled because none were available, although they took the order, it took them several days to recognize it was not. Funny thing, I got an e-mail from Jason there that Ritchey was going to have them available and in stock again. Sheesh, oh well, got mine and I'm happy.
 
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