Samething in my area. 3 shops since I started looking for an ebike. One has already closed, the one closest to my house, hates ebikes and won't work on them, can you believe that!? same Shimano gears etc. He told me "to take it back to Walmart"! The other one will only work on what they sell. I have purchased over $200. worth of parts and accessories ( I have 2 XP's) and not one dime went to any of those shops. Had I purchased from their stores it would be close to $600. I have become a big fan of AliExpress, Youtube University and spent $7.50 for a set of T handle metric allen wrenches. I am now equipped to do anything a bike shop can in less time than it would take to get the bike to one of their shops.I've called around several bike shops asking if they'd service my ebike. I've gotten turned down by most. One even asked me if my ebike has a throttle, which I responded yes it does. They're response, "yeah we won't touch those, too much of a liability." One of the shops was an EBR advertised shop you see at the bottom of this thread. I was sort of shocked but not surprised.
My squeaking brakes were driving me nuts, where I was ready to take it to shop. After being turned down, I found a 2 1/2 minute video on you tube, went to the bike and in 30 seconds fixed the cause of the brakes squeaking. Loosen 2 screws, squeeze the brake handle, then tighten the screws back down, done caliper aligned! Those bike shops don't know it, but they did me a big favor, I don't need them, they need me and they will never get it. That would have probably been a $30. shop repair, I did it in 30 seconds.