Did you ever get this resolved? I have had the same issue with my brand spankin' new Ripcurrent. I have done every bit of trouble shooting there is and have taken everything apart and put it back together again...there is no obvious issue. I am totally going crazy with frustration as I have had zero response from the Juiced team except a generic e-mail advising me to see their troubleshooting page.
Hi. Did you ever get this resolved? I am having the same problem on my brand new Ripcurrent. I have literally taken the bike apart and put it back together again and have not found anything obviously wrong. I am beyond frustrated as I have not had any resolution from the support team at Juiced other than a generic e-mail to tell me to look on their website for some self-troubleshooting techniques. This is driving me crazy as I will take the wires apart and reconnect them and it seems to work then when I go for a ride it starts cutting out again. Any advice would be greatly appreciated.
Power cutting out could be a crushed wire due to the ECU being installed improperly. There is a very specific way the ECU is meant to be inserted in the downtube which is not necessarily intuitive. The power cutting out could be a crushed wire, but probably not. Next, I'd guess you simply have an intermittent ECU that needs replacing. Lastly, there's a possibility it's your battery connection. Check to see if either connector is burnt at all or just not making a good connection. When you lose power, push on the battery to see is power comes back. No matter what, you need to be very assertive with Juiced and tell them to send you out a new ECU and LCD or battery holder.
Thanks for the reply. Man, I have checked every single wire...removed the ECU....everything looks great. I too was thinking a faulty ECU, but then the throttle wouldn't work...which it does...without error. The bike functions perfectly until I get to stride at about 15 mph and then it starts lurching and slowly just stop functioning at all. This has got to be some sort of short somewhere...but where
Arrgghh, this is driving me crazy....@Tawn Midkiff This is a long shot, but since you mentioned the issue with display resetting to random values, perhaps it is setting your max assist speed to 15mph and/or turning off torque sensor? In which case installing the new display Juiced is sending might resolve the issue. I don't remember the details of the max assist speed but did play around with it when I first got my CCS2. I also turned off the torque sensor but found the cadence sensor to be quite choppy and overly sensitive - apparently fine tuned to work in conjunction with the torque sensor. Best of luck.Thanks for the reply. Man, I have checked every single wire...removed the ECU....everything looks great. I too was thinking a faulty ECU, but then the throttle wouldn't work...which it does...without error. The bike functions perfectly until I get to stride at about 15 mph and then it starts lurching and slowly just stop functioning at all. This has got to be some sort of short somewhere...but where
does it do the same if its not plugged into the bike?
What I have learned thus far:
I had no luck with tech support and finally pushed option 1 for sales...they answer right away and are very nice and willing to help....they are sending me a new bike...after 3 weeks of horrible service with tech support....should have called sales a long time ago...live and learn.
What I meant is that when the battery is plugged into the bike and turned on with the green light showing that the control led screen that is on the handlebar wont stay on. I hold down the on button for three seconds and longer but as soon as I take my finger off of it the screen turns off. I registered the bike and started a ticket on the matter but after what I've read here I'm not too hopeful.
When you call....select option 1 and talk to sales. They are super nice and respond to all e-mails....I futzed around for 3 weeks with their tech team and got nothing accomplished....
I did and waited on hold for a while and then a recording told me to make a service ticket and hung up lol. That isn't how a customer should be treated.
After trying to get 2 of the Juiced 35mm stems to hold the stock fork and the new 100mm fork I gave up on it. In the end the stem made the bike too dangerous and I could not get it tight enough to prevent the fork from slipping. I have been using a 40mm stem from Hussefelt. No issues with stock or 100mm fork with the Hussefelt. https://www.amazon.com/Truvativ-0-D...hvlocphy=&hvtargid=pla-4584345015987041&psc=1
Support did respond to my ticket and sent a new display and 1 to four wire harness but they sent the wrong one and the new display won't stay on either. At least they are trying.
