bob armani
Well-Known Member
Hey Guys- I would like to sincerely thank everyone for all of the 'Likes' I have received and for changing my status to 'Well Known Member'!
Has anybody got a flat tire on his bike yet? I just got my first one and was wondering if the tires are tubeless or have a tube in the? I would like to have a tube ready before I start taking it apart if I need it
I think that’s a cool bike, and I almost bought one when the 2017s were on sale. I’m glad I didn’t, but if I had, and I had a motor problem, it seems it would be worth it to pay $900 for a new one? Unless they just have a high rate of early failure.That is really crazy, and the dealers kept selling them knowing all about the lack of support because they needed to make back all the money they invested in the bikes! There's have to be some regulations or a least some standards to follow for two well known companies like Haibike and Bosch (Cobi.bike) they just can't "abandon" and let people pretty much with good looking P/S.
I think I gona sell it as is or brake it down an sell it for parts.
That is really crazy, and the dealers kept selling them knowing all about the lack of support because they needed to make back all the money they invested in the bikes! There's have to be some regulations or a least some standards to follow for two well known companies like Haibike and Bosch (Cobi.bike) they just can't "abandon" and let people pretty much with good looking P/S.
I think I gona sell it as is or brake it down an sell it for parts.
Mauricio: Sounds like there may be a connectivity or voltage issue between the battery and motor. We recommend a diagnostic test, testing the battery for voltage and testing for voltage to the motor, making sure the battery is good, we have good solid voltage numbers to the motor. A diagnostic test may reveal any other issues. Let us know what is found. Thank you and best regards, Leif Fleming. I took the battery off and checked the voltage, the voltage was good, then I took the controller off to check for voltage to the motor and opened up the controller to look for the hot wires and I found a short circuit in the controller box, the yellow phase cable and all around it has significant burn marks including the green phase cable insulation. The controller box is the: AA508011626 CN32QT R3 48V 17C01249 Mr Fleming immediately ordered and got a discount for me, the part it was $199.00 after the discount = $135.00 with taxes and shipping and handling with FedEx, 3 days later the part got delivered, installed the controller and everything back together, took it for a spin and is working like the first day (smooth quiet and fast). Thanks to Mr Fleming, Haibike Technical Support and Alta Cycling Group LLC. I hope this information could be helpful for someone having the same problems with their Urban Plus Bike. |
Hi Guys my bike got fixed!
I sent a technical support request to Haibike explaining what was wrong with the bicycle, about 3 weeks later I got an email from Haibike saying
Mr Fleming immediately ordered and got a discount for me, the part it was $199.00 after the discount = $135.00 with taxes and shipping and handling with FedEx,
3 days later the part got delivered, installed the controller and everything back together, took it for a spin and is working like the first day (smooth quiet and fast). Thanks to Mr Fleming, Haibike Technical Support and Alta Cycling Group LLC.
I hope this information could be helpful for someone having the same problems with their Urban Plus Bike.
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