Bruce Arnold
Well-Known Member
I don't think I'm missing the point about being upset. They should be upset. I'm on their side.i think you are missing the point of people being upset. There is one thing to have poor quality control. And yes people complain on the internet so sometimes it can make it seem like there are more products with problems then there actually are. If juiced fixed those 100 bikes you speak of or were upfront about the issue there wouldn’t be an issue here.
the issue is that they know there is a problem with the design for a product they sold. They kept selling it. Told people the problem would work itself out while in the return period. Didn’t fix it with a permanent fix while under warranty. And now won’t fix it with a real fix out of warranty.
thats just a bad company. Nothing todo with statistics.
I think you are missing the point of my post. You don't know that there's a problem with the design, because there are thousands of bikes out there running just fine with the same equipment. You don't have sufficient data to make the assertion you've made. You think you're right, but you don't know you're right. And you can't know that you're right.