Hi there, newbie here, hoping someone can help please.
I bought a Crussis e-Guera 10.6 and was so excited when it arrived this morning!
But...the battery only seems to charge when i connect the charger directly to it, rather than plugging in the charger to the bike with the battery in situe and charging indirectly.
I tried to reset the battery by holding the on/off switch for 10 seconds, can anyone else advise me of anything else I could try before I get a response from the retailer (I've emailed them but no luck yet).
Not sure if I've missed anything obvious.
FYI the battery fully charges directly, just nothing happens indirectly (I left it charging indirectly for 45 mins over lunch and the range stayed the same)
Thank you for any thoughts, V
I bought a Crussis e-Guera 10.6 and was so excited when it arrived this morning!
But...the battery only seems to charge when i connect the charger directly to it, rather than plugging in the charger to the bike with the battery in situe and charging indirectly.
I tried to reset the battery by holding the on/off switch for 10 seconds, can anyone else advise me of anything else I could try before I get a response from the retailer (I've emailed them but no luck yet).
Not sure if I've missed anything obvious.
FYI the battery fully charges directly, just nothing happens indirectly (I left it charging indirectly for 45 mins over lunch and the range stayed the same)
Thank you for any thoughts, V