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Thanks David! That's a brand I'd never heard of before. So I really didn't know what the OP was referring to. The website description sounds good (like almost all product descriptions on company websites). I wonder if those tires, or the Snoqualmie Pass model, might make a good tire for my...

Welcome to the forum and congrats on your (your wife's) new bike! Can you explain what you mean by "I swapped out the 28's that came with the bike and put on Rene Herse 38's Barlow Pass"? What are you talking about? Tires? Something else? Ottawa's a real bicycle friendly area to ride...

Congratulations on the successful install! Beautifully documented too! I'm sure it will be a help to others in the future. "Jacek spent hours of frustration..." He is a better man than I am, that's for sure! I tried and tried and finally had to give up my own installation. I may be wrong...

Other than the name/label, it looks exactly like the BikeSpeed RS that I tried to install. What frame size is your bike? Mine was a small (Explore E+1) and I think the free space in the tubes is less because of that. I hope you will not have any problem installing it. Cheers!

If you don't want a light connected to the bike's battery, I recommend the Cyglo Light Metro Pro 1100. I have one on my bike (even though I've got a great headlight connected to the bike's battery) which I use if riding trails at night, combined with my regular headlight, or alone during the day...

I don't quite understand... is that a puller? If so, that only means you'll be able to remove the crank. What am I missing? How will you "tune" the bike? Are you going to try installing one of those devices we talked about? If that's what you will do, I strongly recommend you document...

To me that sounds like a high price. And WHICH Explorer model is it? The best one that was sold in North America (as far as I know, but I'm not sure about 2018) was the E+1 GTS. There are actually E+0, E+1, E+2, E+3 and E+4 models now. I would take that $1850, save up a bit more and get...

Oooh, that's a great looking bike with great specifications!! I'm jealous! It's a real shame that Giant decided not to bring the E+0 to North America. I see that for 200 Euros more, there is also a 625 Wh version. Now that would be really wonderful. The best bike in the Explore E+ range...

Congratulations!!!!!! Please tell us more about your new bike... is it a 2020 model or 2019? Have you got a link to the specs on it? That's a model which is not available in Canada (or the US I believe) and if I'm correct, it's a much higher spec model than the 2019 Explore E+1 GTS that I...

Unfortunately, speed and distance are tied together in the computer. So if your speed is off, so is your distance. So the odometer reading could be way off which might be an issue when it comes to needed service or resale of the bike. I think it's important to keep this accurate. But like...

Welcome to the forum! How about some photos of your bikes? And why do you have two e-bikes?

This may be hard for any of us here to help you with. Not sure what you mean by "phase wires". In any case, are these bikes that you have built yourself? Are you talking about wires from the battery to the motor? If such wires are getting hot, my thought would be that the gauge of the wire...

I don't think that would be any more difficult than installing the VolSpeed (or BikeSpeed RS). That connector is down at the motor but installing the original sensor should be quite easy. But... is there any guarantee that doing so would actually work with those new bikes? Maybe, maybe not...

From the photo on their site, it looks just about exactly like the BikeSpeed RS. Hard to tell, but I bet it's the same unit, perhaps just rebranded. I tried for several months (during our winter when I couldn't ride anyway) to install it on my 2019 Explore E+1 GTS and finally gave up. I just...

Very important (my opinion) to have a good dealer... maybe more important than the choice of brand/model. I know High Peaks Cyclery in Lake Placid is excellent and they carry Giant as well as other brands. Is there a good shop near you (in Plattsburgh?). Are you planning on riding only on...

There has been some discussion about that model, but finding it is tough. I had considered getting one at the end of last season when I found out about it, but decided not to because of the lack of front suspension and the small battery. I ended up with a 2019 Explore E+1 GTS instead and I'm...

Ohhhh, Onion Bhaji are delicious! I haven't had any for years. You just made my mouth water. (How come we're talking about these delicacies in a Vado thread? :) )

Welcome to the forum. Where the heck is "L334yb" which is where your profile says you are? If you're in any major city in North America, chances are that there is some kind of specialist battery store around. Most bike batteries (and other electronics such as studio flash units, etc.) are...

Personally I would try to avoid riding my bikes on sand if at all possible. Getting sand on the chain and gears surely will make them wear out much sooner. (The same warning for any bike with a chain and gears... e-bike or not.)

There are many threads about updating software and firmware, but this is the big one: https://electricbikereview.com/forums/threads/ride-control-firmware.32121/