Wired is sending a bottom bracket and both controllers in an effort to remedy lack of torque mode pedal assist. It takes way too much effort in torque mode to get the pas work. I have to stand up and pedal to get assist, then can sit down while continuing to pedal and it will work. Once I stop and start pedaling again while sitting down, torque mode pas will not provide any assist, or will provide assist if a lot of effort is used. In comparison to one of their Warrior bikes which takes much less effort, or my other two Specialized ebikes. One thing that confuses me, and the Predator is a two motor bike, is the front motor only will provide easier and more assist then the rear only motor, which seems to be opposite of what it should be. And consider cadence pas mode works fine and as it should.