Here's an odd one on my wife's Turbo Vado SL. On yesterday's ride Mission Control stated the firmware needed to be updated. I have not had this done yet.
This morning I turned the bike on to check it before our ride and Mission Control on her phone would not recognize it. After many tries i re-installed the app; still no joy. My iPhone would connect to the bike however. I have a spare TCU (the original one that came on the bike), and swapped it in. All's good at this point, my wife's Mission Control recognized it - I should have left well enough alone at this point.
I took the bike to the LBS that it was bought from and they did the firmware update with the TCU that Mission Control would not recognize. The firmware update program stated the motor update failed. The other two updates were fine, just the motor update failed. After numerous tries the tech (senior tech in the shop) told me I would need to leave the bike. Then he tried one more time to update the firmware; whilst doing so he bumped the laptop and now the motor is bricked.
It is unfortunate that the motor is bricked and will need to be replaced, but has anyone had a similar experience whereby Mission Control will not recognize the bike but another installation will (her phone vs. my phone)?
The tech feels awful about this, but stuff happens. They will take care of the problem and my wife will get her bike back eventually.
I will post an update upon the bike's return. In the meantime she will need to ride my Levo SL Comp Expert, poor thing!
This morning I turned the bike on to check it before our ride and Mission Control on her phone would not recognize it. After many tries i re-installed the app; still no joy. My iPhone would connect to the bike however. I have a spare TCU (the original one that came on the bike), and swapped it in. All's good at this point, my wife's Mission Control recognized it - I should have left well enough alone at this point.
I took the bike to the LBS that it was bought from and they did the firmware update with the TCU that Mission Control would not recognize. The firmware update program stated the motor update failed. The other two updates were fine, just the motor update failed. After numerous tries the tech (senior tech in the shop) told me I would need to leave the bike. Then he tried one more time to update the firmware; whilst doing so he bumped the laptop and now the motor is bricked.
It is unfortunate that the motor is bricked and will need to be replaced, but has anyone had a similar experience whereby Mission Control will not recognize the bike but another installation will (her phone vs. my phone)?
The tech feels awful about this, but stuff happens. They will take care of the problem and my wife will get her bike back eventually.
I will post an update upon the bike's return. In the meantime she will need to ride my Levo SL Comp Expert, poor thing!