Atilio
New Member
Hi everyone.
I've been searching online for users with similar problem but couldn't found any. Just checking here before I take the bike to the shop.
I bought this bike a month ago and I've noticed that charging the battery on the bike works well.
But if I remove the battery (at work for example) and leave it charging, when I put it back the controller doesn't turn on for several minutes.
It eventually goes on, quickly showing the previous charge level of the battery to then replace it by the 5 bars (full charge).
It happened for the first time 2 weeks ago and I thought I'll keep testing, then it happened again a few days ago. It's very annoying, for the first couple of kilometers there is no assistance, and after trying many times to turn it on, it eventually does it, but many minutes have gone by.
I charge it when I get to work around 9am and remove it at 6pm. I'm sure it has finished charging earlier than 6pm as it is cold. Range is great, 80-90km in ECO.
On the weekend I tried removing the battery without charging it, but it powers on immediately when I insert the battery again.
I called the shop and they said they have never seen it. I'm trying to better understand before taking it, as the only thing they say they can do is update the firmware, before making a warranty claim of course.
Thanks
I've been searching online for users with similar problem but couldn't found any. Just checking here before I take the bike to the shop.
I bought this bike a month ago and I've noticed that charging the battery on the bike works well.
But if I remove the battery (at work for example) and leave it charging, when I put it back the controller doesn't turn on for several minutes.
It eventually goes on, quickly showing the previous charge level of the battery to then replace it by the 5 bars (full charge).
It happened for the first time 2 weeks ago and I thought I'll keep testing, then it happened again a few days ago. It's very annoying, for the first couple of kilometers there is no assistance, and after trying many times to turn it on, it eventually does it, but many minutes have gone by.
I charge it when I get to work around 9am and remove it at 6pm. I'm sure it has finished charging earlier than 6pm as it is cold. Range is great, 80-90km in ECO.
On the weekend I tried removing the battery without charging it, but it powers on immediately when I insert the battery again.
I called the shop and they said they have never seen it. I'm trying to better understand before taking it, as the only thing they say they can do is update the firmware, before making a warranty claim of course.
Thanks