Have you used it yet? I bought the Hollywood Rack and notice that the bike has a bit of slop when the hook is pushed down on the cross bar. They stress not over compressing the hook but the basic design (this hook style) is not that good for a sloping bar. Does yours have a loose feel after loading up? The ratcheting wheel straps seem to work well so it's not like the bike is going to fly off. Just doesn't feel as secure as my previous bike racks.