Hey all,
Clocked about 3k miles on my ST2. Started out great. Increasingly, now up to about half the time I ride, I experience power dropping out completely every other second or so when riding at a good steady pace. On the screen, I see the power meter going to zero and then coming back up a second or two later. A few more seconds of power, and then it cuts out again.
Every other ride or so, the bike performs normally.
My theory is that it has something to with the brake sensor on my right (rear) brake. Tonight I discovered through experimentation that my right brake handle doesn't trigger any regen when it's lightly pulled, when the bike is in this annoying "mode". In comparison, if I even slightly pull on the left brake, all power is cut for as long as I'm on it, like usual.
My bike shop doesn't seem to know about this problem, and I'm far away from them on a trip. Does anyone know if there's a way to reach Stromer USA and get a part or help for this? Has anyone else seen this same problem and fixed it?
I read the long thread about pulsing, which is not what I have (well, I had pulsing on day one, until I adjusted power level 2 and made it go away), but I think mixed in there there might be at least one person who has this issue. I started this separate thread to try to get clarity on it and so as not to confuse the torque sensor pulsing problem with [whatever this thing I'm experiencing is].
Thanks everyone.
Clocked about 3k miles on my ST2. Started out great. Increasingly, now up to about half the time I ride, I experience power dropping out completely every other second or so when riding at a good steady pace. On the screen, I see the power meter going to zero and then coming back up a second or two later. A few more seconds of power, and then it cuts out again.
Every other ride or so, the bike performs normally.
My theory is that it has something to with the brake sensor on my right (rear) brake. Tonight I discovered through experimentation that my right brake handle doesn't trigger any regen when it's lightly pulled, when the bike is in this annoying "mode". In comparison, if I even slightly pull on the left brake, all power is cut for as long as I'm on it, like usual.
My bike shop doesn't seem to know about this problem, and I'm far away from them on a trip. Does anyone know if there's a way to reach Stromer USA and get a part or help for this? Has anyone else seen this same problem and fixed it?
I read the long thread about pulsing, which is not what I have (well, I had pulsing on day one, until I adjusted power level 2 and made it go away), but I think mixed in there there might be at least one person who has this issue. I started this separate thread to try to get clarity on it and so as not to confuse the torque sensor pulsing problem with [whatever this thing I'm experiencing is].
Thanks everyone.