You might have to speak nicely to your retailer, maybe a bribe with a few beers
You probably don't know that every Specialized e-bike is registered in a global database. When a dealer connects Turbo Studio to an e-bike, the application checks in which world region the e-bike was distributed. The dealer is simply unable to perform any action that is not allowed for a given WSBC e-bike, in particular, changing the speed restriction in a given area is impossible. Igor and I have owned a Vado 6.0, which is a European "moped" with a speed restriction of 45 km/h. For example, the dealer cannot change the wheel circumference for this model, because it is a property of the type of this e-bike, and it is read-only.
but If you say it is only used on off-road private bike tracks I don't see why it cant be changed?
In Europe, things are different. "E-bike" is defined by European law as a type, equated with traditional pedal bikes. There is no loophole here.
The European law defines a bicycle as "a vehicle not exceeding 0.9 meters in width, propelled by the muscular power of the person riding the vehicle, while it is permitted to equip a bicycle with an electric drive activated by pedals, powered by a voltage of no more than 48 volts with a rated continuous power of no more than 250 watts, the output of which decreases gradually and drops to zero after exceeding a speed of 25 km/h".
That's it. There is no word about where the bicycle can be ridden, private property or a public road. That's why e-bikes are allowed in any European national park where pedal bicycles are allowed. If you want to hamper with your own e-bike, yes, you can illegally do it
and ride it on your own property but then say bye-bye to your warranty.
If the dealer hampered with the e-bike themselves and would get caught, they would also lose their dealership. The top photo: A Specialized LBS in 2019. Bottom: No Specialized LBS in 2023, as they tried to play games with the mother company
Igor could of course derestrict his Vado himself but then he would take the consequences of doing so.