highway320
New Member
Good comments and advice today, thank you.
I agree, a new bike would be appreciated at this point, and I see they are down to 8 in stock.
I asked that they please at least hold one until I can install the motor, and see if it solves the issue.
I have, of course, unplugged and checked every connector.
I am not encouraged by the style of connectors they use.
many have extremely fine/thin pins & sockets. It's hard to even asses whether a pin might not be making proper contact, as the contact area could be extremely small.
Walan, you are the guy I would want working on my bike.
I agree, your method is definitely what's required to determine whether the wires are functioning properly.
To be fair, though, I feel that if it's a wiring issue, I shouldn't have to chase it down.
Now if I had some actual miles on this bike, I'd feel differently. But I do not feel like I should be doing unpaid research and diagnostics for the company, let alone buying equipment, at any cost, to do such.
My local bike shop is unfortunately run by someone I don't trust, hence the online ebike purchase.
And if it WAS a good shop, I'd certainly not want to pay more $ for them to diagnose problems on my brand new bike. RAD certainly hasn't offered to pay for that.
No tracking info for my motor assembly yet, which has me a bit concerned. The other two parts posted tracking numbers literally right after speaking with them. Hopefully, that was just an oversight, and my part is on it's way!
Thank you for all the comments and tips, very much appreciated.
I agree, a new bike would be appreciated at this point, and I see they are down to 8 in stock.
I asked that they please at least hold one until I can install the motor, and see if it solves the issue.
I have, of course, unplugged and checked every connector.
I am not encouraged by the style of connectors they use.
many have extremely fine/thin pins & sockets. It's hard to even asses whether a pin might not be making proper contact, as the contact area could be extremely small.
Walan, you are the guy I would want working on my bike.
I agree, your method is definitely what's required to determine whether the wires are functioning properly.
To be fair, though, I feel that if it's a wiring issue, I shouldn't have to chase it down.
Now if I had some actual miles on this bike, I'd feel differently. But I do not feel like I should be doing unpaid research and diagnostics for the company, let alone buying equipment, at any cost, to do such.
My local bike shop is unfortunately run by someone I don't trust, hence the online ebike purchase.
And if it WAS a good shop, I'd certainly not want to pay more $ for them to diagnose problems on my brand new bike. RAD certainly hasn't offered to pay for that.
No tracking info for my motor assembly yet, which has me a bit concerned. The other two parts posted tracking numbers literally right after speaking with them. Hopefully, that was just an oversight, and my part is on it's way!
Thank you for all the comments and tips, very much appreciated.
soon.
