John49
Member
So far I have just been conversing through E-Mails trying different diagnosis methods. The weather here in Michigan is finally breaking so I can spend some time working on it.
Update: Spoke with Tech Support at RadPower and after a couple of diagnostic checks they decided to send out a new motor and wheel. I am excited to get back on the road since I just a had a full knee replacement and chose the RadWagon as part of my physical therapy.
So far very good service from RadPower.
Update: Radpower sent a new motor and wheel packaged nicely. Installed with no problem following the instructions they e-mailed. Fixed the issue and runs great! Back on the road again.
Again I would say very good customer service from Radpower.
Update: Spoke with Tech Support at RadPower and after a couple of diagnostic checks they decided to send out a new motor and wheel. I am excited to get back on the road since I just a had a full knee replacement and chose the RadWagon as part of my physical therapy.
So far very good service from RadPower.
Update: Radpower sent a new motor and wheel packaged nicely. Installed with no problem following the instructions they e-mailed. Fixed the issue and runs great! Back on the road again.
Again I would say very good customer service from Radpower.
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